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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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February 17, 2022

Good customer service and timeliness. Overall cost was reasonable. I was happy with my first service here. More

by Craig Doupnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Craig. I am glad Chris provided you with a positive first service. We look forward to seeing you next time. Ryan Fischer General Manager

February 16, 2022

Great service got in on time left one time Service manager was friendly and got the job done Got a free car wash at the end More

by KRUTIGLIAN
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Told me 2-3 hours and took 6. Still didn’t fix the problem. Found out they never really do the inspection for pretende vehicles. Really not a great place to get service done. Do t More

by JENSENERIC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Fiore
February 16, 2022

Friendly and professional. Reading materials and tv programming could use an upgrade. Check in process was quick and easy. More

by j.mcqueen3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

I have enjoyed coming to Lakewood Gettel for not only my car but my mothers as well. Very efficient love the waiting lounge More

by DOMINIQUE.QUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Dominique. Ryan Fischer General Manager

February 16, 2022

I have always used Toyota of Lakewood, to purchase and service the three cars I have purchased from them. Their service is excellent and trustworthy. I hifgky recommend them More

by MNECKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
February 16, 2022

I’ve always had a good experience. They are friendly, and professional. Also, my car is 9/10 always done within an hour. More

by MANDIMCGOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Feb 17, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Mandi.Ryan Fischer General Manager

February 16, 2022

No sense of urgency . The service center reps felt like they had better things to do than wait on there customers More

by STEVEDAUGHERTY816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Burgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Gettel Toyota of Lakewood responded

I apologize if we created that impression. We encourage all of our Advisors to be attentive to our customers. Ryan Fischer General Manager

February 16, 2022

Very friendly staff. Quick service, clean show room. Did not have to wait very long for my car to completed. More

by Zachgennette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

I’ve been coming to Lakewood Toyota for many years. I think this dealership has been fair and professional. More

by MAPESCATORE505
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Jerry Kilduff
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