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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews
Call Service Center (941) 567-1080

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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December 03, 2023

They took 2 hours for an oil chg and tire rotation. ..entirely too long! Service appts there are always frustrating More

by JACKIMSMART
Recommend Dealer
No
Employees Worked With
Ana Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Beltran
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I am sorry for the wait. We usually run about 1 1/2 hours for a maintenance appointment. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

December 03, 2023

Service was quick and efficient. Patrick maintained contact with me during the whole process. Thanks. More

by lbaker6304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you and Patrick worked so well together. Ryan Fischer General Manager

December 03, 2023

Patrick was efficient, professional and friendly. He kept his word and made sure my repairs were taken care of in a timely manner. He is an asset to your company. More

by Bingo
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Patrick Fiore
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thank you so much for the five star review It sounds like Patrick took good care of you. We both appreciate your support. Ryan Fischer General Manager

December 02, 2023

Good Good, good, good, good, good, good, good, good, good, good, good, good, good, good More

by tylervolter9
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Reynolds
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Tyler. I am glad you had such a positive experience with Shawn. Ryan Fischer General Manager

December 02, 2023

Courteous knowledgeable and timely Respectful in answering questions and providing feedback to providing directions for other areas of Dealership More

by Joebely1969
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Patrick Fiore
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Patrick. Ryan Fischer General Manager

December 02, 2023

Excellent service. Service time to conduct 75,000 mile service was 4 hours - including new battery, tire rotation and alignment + MPI. More

by Bob64
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Bob. It sounds like Chris got all of your concerns taken care of. Ryan Fischer General Manager

December 02, 2023

It’s always a pleasure dealing with Gettel Toyota of Lakewood. They’re friendly and knowledgeable More

by JSM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with our service team. We really appreciate your support. Ryan Fischer General Manager

December 01, 2023

Friendly service and Yve helped me prioritize work to get done. Yve was very helpful More

by bigchucktkd
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
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Dec 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Yve was so helpful. Ryan Fischer General Manager

December 01, 2023

Good They did good work. Abcdefg........ What more can I say but what is said already. More

by CAROL.DETWEILER30
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Burgh
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November 30, 2023

Always slow, no matter what you're getting done you'll be there 1.5+ hours with an appointment. Advisors are friendly. More

by s.ortiz.2714
Recommend Dealer
Yes
Employees Worked With
Jorge
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Dec 01, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. Ryan Fischer General Manager

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