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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews
Call Service Center (941) 567-1080

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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November 29, 2023

Service manager was outstanding but your parts cost is criminal as you don't have very many new cars to sell I guess make you bottom line some where. So there is where you get a 1. More

by Fltls292
Recommend Dealer
No
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Nov 30, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience, if you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

November 28, 2023

Michele provides exceptional customer service. She's courteous and caring and represents Toyota very well.. It's a pleasure working with her. The whole team seems to work well together. Thanks al More

by GETHOMAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Michele and our team. Ryan Fischer General Manager

November 26, 2023

Poor communication. No customer service skills. Didn't listen or read about my cars issue(s). Clueless service person. More

by rusty7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Cosgrove
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Nov 28, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. If you would like to discuss the specifics of your visit please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

November 24, 2023

Thorough, professional and quick. They did a thorough job of diagnosing problems and fixed them perfectly. My car hasn't driven this smoothly in a long time! More

by glenn_lash
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kateeja Ishmael
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Nov 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Glenn. Kateeja and I really appreciate your support. Ryan Fischer General Manager

November 22, 2023

Nice, clean and friendly. Seems customer focused. Makes me proud to own a Toyota Prius. More

by Antwan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review Antwan. Ryan Fischer General Manager

November 21, 2023

I continue my service a Gettel of Lakewood because Jacob is always on time and takes care of my service needs. I always check to see if he is available when I call for service. About the dealership itself More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob and I really appreciate your support. Ryan Fischer General Manager

November 21, 2023

It was efficient and friendly. I was kept informed of the status and informed of future service needs. More

by CTWILL2014
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Wynne
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Nov 22, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Michele. Ryan Fischer General Manager

November 20, 2023

Thank you for servicing my SUV. As a new resident in Florida I'm happy to have found a dealership that that I can trust. More

by tcostanzo_39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
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Nov 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Kelby and welcome to Florida! Ryan Fischer General Manager

November 20, 2023

I am grateful for Shawn's knowledge and his ability to communicate. I hope to get my "20" something kids to have their Carollas serviced with you also. Thank-you for a great service experience with our More

by jmdgolife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Shawn. We look forward to seeing you and your kids next time. Ryan Fischer General Manager

November 20, 2023

Accommodates my need for Saturday appointments and is always looking out for vehicles needs and open recalls. More

by ajscortes711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Shawn and I really appreciate your support. Ryan Fischer General Manager

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