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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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June 29, 2023

Good quality service . Representative was very knowledgeable and unswer all my qustions . Thank you guys ! More

by Bulan
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Jun 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. Ryan Fischer General Manager

June 29, 2023

Thanks a bunch for fixing my car on yesterday. I didn't mind waiting, it was worth the wait. Thank you! More

by jhall1156@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Jun 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We all really appreciate your support. Ryan Fischer General Manager

June 29, 2023

Rep was not that friendly. when she told me 3 % surcharge for credit card. I was a bit surprised and she told me there were signs all over. Came across as a little rude. Othe More

by jl47fb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am sorry about your Advisor. If you would like to discuss this further please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

June 28, 2023

Kelby was fast and efficient. .. love the great customer service that she provided. Kelby also offered a car wash for me vehicle More

by DULE441
Recommend Dealer
Yes
Employees Worked With
Kelby
Jun 29, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kelby provided you with such a positive experience. Ryan Fischer General Manager

June 28, 2023

Great service. Was able to leave car overnight because unable to pic up that day. Staff all courteous and efficient! More

by DrJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad we were able to accommodate you. Ryan Fischer General Manager

June 28, 2023

didn’t do what i brought it in for ask for oil change got tires rotated and inspected waited 1/30 minutes cause everyone went to lunch and we waited saw car parked so we got keys and went home never be More

by sunnyflorida7
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Jun 28, 2023 -

sunnyflorida7 responded

bad

Jun 28, 2023 -

sunnyflorida7 responded

bad service

Jun 29, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. If you would like to discuss this, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

Jun 29, 2023 -

sunnyflorida7 responded

not interested in more lip service. poor service department.

June 26, 2023

The service people got my Highlander in and fixed in a very. Short time. My time and your time is valuable and I appreciate your. Quick service. More

by tjgator4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kateeja and I really appreciate your support. Ryan Fischer General Manager

June 24, 2023

Chris in Service and Shawn as the tire center rep are excellent. Happy with my tires and overall quality of repairs More

by WKRZOS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Martin, JR Rrethatakaj
Jun 26, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Chris and Shawn were so helpful. Ryan Fischer General Manager

June 24, 2023

Disorganized, slow. Couldn’t fix my problem despite have the car in multiple times over 3 weeks. More

by bmcauley14
Service Price Transparency
Recommend Dealer
No
Jun 26, 2023 -

Gettel Toyota of Lakewood responded

It looks like you were here in the beginning of June one time. Your other service was with another dealership. If you are still having a problem, please contact Diane Beimann our Customer Relations Manager at 941-567-1080 and she will work with our Service Director to help resolve your issue. Ryan Fischer General Manager

June 24, 2023

Very timely, helpful, and considerate. Took care of what needed to be done, and made provisions for what remained to still be done. Good communication. More

by pattedd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Hoye
Jun 26, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Jim took good care of you. Ryan Fischer General Manager

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