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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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May 15, 2023

Patrick was amazing! I love his energy and his knowledge! He is a perfect 10! However, I don’t love the process that I’ve had to endured many, many times for service. You More

by debfoxworthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
May 16, 2023 -

Gettel Toyota of Lakewood responded

I am glad you enjoy working with Patrick Deb. We actually only book each Advisor one appointment every half hour. We are working on improving our process in order to speed up the service. If you would like to discuss this further, please contact our Customer Relations Manager Diane Beimann 941-567-1080. Ryan Fischer General Manager

May 15, 2023

Eric is fantastic at getting my car into the service department immediately and then having it looked at and fixed as fast as possible. I truly appreciate his professionalism and service. More

by kelly79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
May 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Kelly. I am glad Eric has been so helpful. Ryan Fischer General Manager

May 15, 2023

They performed the service requested, on the day it was scheduled, and at the time it was scheduled. More

by baspivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Kateeja and I appreciate your support. Ryan Fischer General Manager

May 15, 2023

Wasn’t sure what the Trac off was doing on. Bring it in next time More

by Don’t have onr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
May 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am not sure what you are asking but the Trac off light may indicate a malfunction and vehicle should be looked at. Ryan Fischer General Manager

May 14, 2023

Friendly, upbeat, informative, good service, nice getting to know some of the staff they always remember us and our history if here More

by BASTEELE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad your experience has been so positive. Ryan Fischer General Manager

May 14, 2023

I have enjoyed the service at Gettel since purchasing my vehicle from your dealership several years ago. I am always happy with the service. Thank you very much. More

by EZKIA_DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ramon, Cornell McCoy
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. The whole team really appreciates your support. Ryan Fischer General Manager

May 14, 2023

Very pleasant experience every time I’ve come in it’s been awesome Everyone is helpful. More

by MCAVOYK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore, Eric Ramon
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am so glad you had such a positive experience with our service team. Ryan Fischer General Manager

May 14, 2023

I totally dislike your non acceptance of credit cards without a3% service fee to cover 3% cc fee. You can say you reduce total charge but I do not buy it. Overall your service is good More

by CJBJORKLUND4@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kelby
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the five star review. I am glad you enjoy our service. All of our ASM's can go over your charges and show you the 3% deduction. Ryan Fischer General Manager

May 14, 2023

Sometimes even I have an appointment the waiting time is to long so that not good More

by haitclaude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornell McCoy
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review . We do get very busy and sometimes the service takes a little longer when the shop backs up. I apologize for that and thank you for your patience. Ryan Fischer General Manager

May 13, 2023

Michele was very helpful, attentive, and had my best interest as her most important factor during the appointment More

by HFUCFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with Michele. Ryan Fischer General Manager

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