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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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May 13, 2023

Chris is always friendly and easy to discuss problems with. He is always a pleasant man More

by YELNATS41
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
May 15, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with Chris. He is one of our most experienced Advisors. Ryan Fischer General Manager

May 12, 2023

5 chris morelli 5 great communication Calm persistent responsive Chris was great to work with. Compelling me to fill your word quota is repulsive to me More

by Heal45
Recommend Dealer
Yes
Employees Worked With
hi
May 12, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Chris was so helpful. Sorry about the word quota. Ryan Fischer General Manager

May 12, 2023

Efficient on time full work and cost expectations very professional Timely appointment scheduling and As well as professional polite appointment's scheduling over the phone More

by Allenvincentcraig@gmail.com
Recommend Dealer
Yes
Employees Worked With
Cornell McCoy, Cornell McCoy
May 12, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Allen. The whole team appreciates your support. Ryan Fischer General Manager

May 12, 2023

I live in FL for half the year & always come in for oil changes on my way back. For years it was great! No muss no fuss, no “try to sell extras not necessary”…. until this year. Too many expensive “add-on More

by SPIDERTRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience in our service department. All of the vehicles that come in for service are given a Multi Point Inspection by a Certified Toyota Technician. The information that we provide is for your safety and convenience. All of our customers have the option of not following our recommendations, but we do feel an obligation to advise you of any concerns. Ryan Fischer General Manager

May 11, 2023

Michelle told me it was 'not possible' to vacuum the floor on the 2 front seats. I'd just gotten back from driving to Texas to care for my sister with colon cancer which I let her know. She refused to a More

by Cassie Engle
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Wynne
May 11, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the four stars Cassie. I am sorry we were unable to vacuum your vehicle. As you probably know we do offer a free exterior wash but there is a charge for the interior. If you would like to discuss this, please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

May 11, 2023

Auto Butler service put a great finish on the car. Complimentary Uber ride was appreciated. More

by skbork
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Wynne
May 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review.. Ryan Fischer General Manager

May 11, 2023

Friendly, professional, and knowledgeable. I will recommend Gettel Toyota in the future and will be back to you the next time. More

by bawoltz@aol.com
Recommend Dealer
Yes
May 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. I am glad you had such a positive experience. Ryan Fischer General Manager

May 11, 2023

Great Set appointment & svc tech said car would be finished in about one hour. It was finished exactly in one hour. Thanks great svc. More

by RCMORRIS1
Recommend Dealer
Yes
May 11, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad your service went so smoothly. Ryan Fischer General Manager

May 11, 2023

It was a pleasure having Eric take care of my car scheduled service he was very pleasant and explained everything to me on what was done and what needed to be done in the future More

by WCJ1AMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
May 12, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Eric and I really appreciate your support. Ryan Fischer General Manager

May 10, 2023

Staff was very welcoming. Quick and easy process. Clean and comfortable seating arrangement. Good experience. More

by SHAUNFITZ01@OUTLOOK.COM
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michele Wynne
May 10, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Michele was so helpful. Ryan Fischer General Manager

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