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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

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May 09, 2023

Good analysis of my issue. Seemed pretty straightforward with little “upscale” discussion. Car was ready when promised. More

by Epw2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager

May 08, 2023

Great Experience. Chris is very friendly and professional all the times I have worked with him. More

by ADIKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris is one of our best! Ryan Fischer General Manager

May 08, 2023

Excellent customer service! Would highly recommend this dealership to anyone. Great sales and service departments and the staff are amazing. More

by Jahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation Jahn. Jacob and I really appreciate your support. Ryan Fischer General Manager

May 08, 2023

Patrick is cheerful and pleasant and Gettel is generally good about getting appointments reasonably quickly. However, at my latest appointment I brought in our vehicle for its regular 5,000 mile tire rotat More

by RTCSNBUYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Fiore
May 09, 2023 -

Gettel Toyota of Lakewood responded

I am so sorry you had this happen. We will certainly address it internally. I hope this is all resolved. If not , please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

May 08, 2023

Chris Morelli, Does A Great Job In A Friendly Professional Manner, Is A Pleasure Working With Him More

by TSDAD2X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoy working with Chris, he is one of our most experienced Advisors. Ryan Fischer General Manager

May 07, 2023

Great experience. I was comfortable and I enjoyed my time in service. My service writer was awesome and I would highly recommend the dealership More

by DAMIAN0128@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
5
May 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Damian. We really appreciate your support. Ryan Fischer General Manager

May 07, 2023

Efficient, Cornell was very courteous and professional Nice area to wait, very comfortable and also provided coffee/drinks More

by Matt
Recommend Dealer
Yes
Employees Worked With
Cornell
May 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed your service experience and that Cornell was so helpful. Ryan Fischer General Manager

May 07, 2023

My favorite thing about the dealership is working with the assistant service manager Kelby Lawson. She always makes me feel like I am an important customer. I feel she's honest and cares about doing a goo More

by CAROLKWITHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
May 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Carol. I am so glad you enjoy working with Kelby. Ryan Fischer General Manager

May 06, 2023

Short and sweet. Arrived on time. Was greeted immediately. Informed I needed an air filter. Explained my remaking visit in my service plan. Was done in no time. More

by rhgriffin3504
Recommend Dealer
Yes
May 08, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience. Ryan Fischer General Manager

May 05, 2023

Every employee I came in contact with was courteous and helpful. The wait time was poor. I arrived for my 2:30 pm 50K service appointment and left the facility after 5:00 pm. More

by probin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Kateeja was so helpful but I certainly apologize for the wait. Ryan Fischer General Manager

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