Back

Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,619 Reviews

1,619 Reviews of Gettel Toyota of Lakewood - Service Center

Sort by
April 17, 2023

A great dealership. We both have new vehicles from them. Chris in service is the best!! More

by Paul Ambrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Paul. I am glad you enjoy working with Chris. He is definitely a pro. Ryan Fischer General Manager

April 17, 2023

Yve was super helpful with everything i had to get fixed on my car and looking up my warranty. More

by Vlaojimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Yve and I really appreciate your support. Ryan Fischer General Manager

April 17, 2023

Fast, efficient, polite service. That's why Toyota is number 1 in the world. Extremely satisfied!!! More

by Roberto Soares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Neely
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Roberto. We really appreciate your support. Ryan Fischer General Manager

April 17, 2023

My first service. Told it would take an hour. Saw several underwriter come to get other customers by name when their vehicles were serviced, so thought that was how yo More

by J.IRONS@EASYLIFTEQPT
Recommend Dealer
No
Employees Worked With
Blake
Apr 18, 2023 -

Gettel Toyota of Lakewood responded

I am so sorry. You are right that is unacceptable. If you would like to discuss how to avoid this, please call Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 16, 2023

I always experience good service at this dealership. That continued with the latest, which was to replace the tires on my car. More

by JOYFULL1122
Recommend Dealer
Yes
Employees Worked With
Chris Manutius
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

April 16, 2023

Customer service is always great and communication with my representative was exceptional. This is my preferred dealership to service my vehicle. More

by kisiemartin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review I am glad you enjoy working with Yve. Ryan Fischer General Manager

April 15, 2023

I waited 3 hours for them to tune the car up. Then they told me the reason it took so long And I was told that the reason it took longer was because they washed it.as I while closer to my car More

by giulianigm
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you had such a long wait. That service should never take 3 hours and even if the vehicle was washed it takes about 15 minutes. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 15, 2023

Good, the video clip is poor quality. Could not understand what the guy was saying about the inspection of my auto. More

by despatton1@yahoo.ca
Recommend Dealer
Yes
Employees Worked With
Mishell
Apr 17, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry about the quality of your video. Thank you for letting us know about the video. If you have any questions about your service, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

April 13, 2023

Gettel was friendly, professional and a good value for the fees. The time spent waiting was not much longer than promised. I missed the Diet Coke they used to have! More

by ML.CURLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelby 5 stars!
Apr 14, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad you enjoyed working with Kelby. I am sorry we were out of Diet Coke. Ryan Fischer General Manager

April 13, 2023

Jorge is a great employee. Knows what he is doing. Gets you in an out. Very friendly. More

by HAYNES825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Jorge. Ryan Fischer General Manager

...
48
...