Back

Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

Sort by
March 24, 2023

Blake went out of his way to help me. Also the tech was very knowledgeable. More

by ANNROSE2@MSN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Mar 27, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad everyone was so helpful. Ryan Fischer General Manager

March 24, 2023

Up till few months ago, there were men servicing, now there a whole bunch of women. The one that served on has so much attitude that I will make I don’t take my car is if she is going to be there More

by dondro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The name start with the B. Her picture is not here
Mar 28, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I do not know who you worked with. We do not have an Advisor whose name starts with B. If you would like to discuss this please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

March 20, 2023

High praise for manager Fred Meyer and Jacob, service advisor, for their excellent advice and service. I really appreciate it and look forward to when the new 2024 4Runner arrives in the dealership. More

by JOHNAFREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review John. I am glad Freddy and Jacob were so helpful! Ryan Fischer General Manager

March 20, 2023

I was just telling a coworker today that I had never been one to take a vehicle to the dealership for repairs that weren’t under warranty but over the years I have changed my opinion after constantly receivi More

by wendyshank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Wendy. Jacob and I really appreciate your kind words and your support. Ryan Fischer General Manager

March 20, 2023

Jacob is not only very professional but compassionate as well. I’ll go back to him every time! More

by sarahobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the five star review. I am glad Jacob was so helpful. He is one of our most experienced Advisors. Ryan Fischer General Manager.

March 20, 2023

NMY appointment was at 1130am it was 130 pm and my car was not ready, when I asked on what's taking so long Patrick turned his back on me stated was a bit busy and forgot about that I was there. He just g More

by blancatrinidad83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Mar 21, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you had such a poor experience with Patrick, but I am glad one of our Managers was there to help out. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

March 19, 2023

Kelby solved my problem without an appointment replaced my shattered key ,set up Uber to take us to Costco made it easy Not only accommodating, but extremely pleasant to work with. More

by mrunci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Mar 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like Kelby did a great job . We really appreciate your support. Ryan Fischer General Manager

March 19, 2023

Nice, professional and efficient! Michelle handled everything very well. Waiting room was quiet and comfortable More

by BAGPIPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Michele. Ryan Fischer General Manager

March 19, 2023

Great dealership and courtesy from all employees. They genuinely care and are happy that shows More

by Larr G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Mar 19, 2023 -

Larr G responded

Yep

March 19, 2023

I arrived on time, was promptly greeted by the service writer. 5,000 mile check up, only an oil change. Took a whole hour, thought it should have only taken 30 minutes even with all the other visual inspe More

by stevechays12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Steve. Our goal for an express service is one hour. Ryan Fischer General Manager

...
51
...