Gettel Toyota of Lakewood - Service Center

Awesome, customer service was great and friendly could not ask for anything else. Great job! not ask for anything else. Great job! More

We had a bad experience when we brought our car in for a checkup. Patrick never called or left a message that the car was ready - we waited all day. The cargo mat we ordered and paid for when we purchased t checkup. Patrick never called or left a message that the car was ready - we waited all day. The cargo mat we ordered and paid for when we purchased the car never fit. Spoke to Brian in Parts Department who was to check on it and never got back to me. Never heard back from Jerry Schwartz (over 3 yrs) re: replacement mat. Asked for information on how to contact Toyota and nobody knew that info. Very condescending attitude and no apology for not calling when car was ready for pick up. Asked about strange discoloration on rear view mirror, said it was cleaned but no explanation of what cases the discoloration. Not looking forward to returning to this dealership. More

I had to wait an extra 30-40 minutes because service employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. More

I was greeted immediately. I was directed to a waiting line. 30 minutes later I met Jacob. Courteous & professional. Compensated me for my time. The service went as expected fo I was directed to a waiting line. 30 minutes later I met Jacob. Courteous & professional. Compensated me for my time. The service went as expected for 5 K More

Very helpful and attentive to what I wanted in a vehicle, and was thorough in explaining and answering my questions and was thorough in explaining and answering my questions More

I had a 10 appointment for front brakes and was there until 1:30pm. I had approached Blake questioning why so long and he didn’t seem very interested in checking into it he was busy playing games on his until 1:30pm. I had approached Blake questioning why so long and he didn’t seem very interested in checking into it he was busy playing games on his phone. Being a loyal customer I would expect better service. More

Amables,confiables . gracias estoy feliz de haber comprado mi carro ahí .desde el principio despejaron y ayudaron con mis deudas. gracias estoy feliz de haber comprado mi carro ahí .desde el principio despejaron y ayudaron con mis deudas. More

I love my new car I’m a first time car buyer so this process was easy and mostly to the point process was easy and mostly to the point More

Excellent service. Service adviser was right on time with repair estimate. Appreciate the attention to detail. Service adviser was right on time with repair estimate. Appreciate the attention to detail. More

The experience was good. Was a little pricey, but I guess that’s the going rate. I know I'm in good hands and that's what counts! Was a little pricey, but I guess that’s the going rate. I know I'm in good hands and that's what counts! More