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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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February 09, 2023

I understand it was not your fault the part was delayed. I appreciate the car rental. When I received my car, the radio was on a Spanish station. I don’t speak Spanish. Jacob informed me the battery was dea More

by JeanHurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Feb 09, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I spoke with Jacob and he told me that when the radio was reset there was just static and he put on the first available station. If you would like to discuss this please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

February 09, 2023

Patrick provides great service, and follow up. Thank you ! I would recommend Gettel to friends More

by JDEPOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Feb 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Patrick and I appreciate it. Ryan Fischer General Manager

February 08, 2023

The team was fast and efficient in fixing my car! ! Thank you Gettel Toyota of Lakewood. More

by VJSWIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
Feb 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review.. I am glad you enjoyed working with Eric. Ryan Fischer General Manager

February 08, 2023

My favorite dealer the staffs are nice, friendly and very helpful, the office is very well kept. More

by jeannevalescot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Feb 09, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jeanne. We really appreciate your support. Ryan Fischer General Manager

February 07, 2023

I don’t write reviews Xcode Xcode cc cc cc cc cc cc cc cc More

by wjsunderhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review!

February 04, 2023

The main thing I came in asking about was not actually checked other than a visual measurement. My breaks grind horribly, but I was only told they had more life without an explanation of why. I was als More

by NAMTLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I did look into your service visit and spoke with your Advisor. Your break measure ments were okay. I understand Chris offered to replace the pads if they were too noisy. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

February 04, 2023

Great customer service . Very informative and very nice people . They are very knowledgeable in what they are doing . Very close to our house and convenient. Thank you!!!!!!! More

by helenspunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Helen. Jorge and I really appreciate your support. Ryan Fischer General Manager

February 02, 2023

I have brought my car in three times now for the same issue and they recognize that there is something wrong but they can’t figure out what it is. I think I’m going to take it somewhere else to get anoth More

by threeputtcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Gettel Toyota of Lakewood responded

I am sorry that you did not have a positive experience but I do know that Michele is working with you to resolve this problem. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

February 02, 2023

Great people, product and service. They make sure the interaction is friendly and mutually beneficial More

by KPLLP
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
Feb 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We appreciate your support. Ryan Fischer General Manager

February 02, 2023

The appointment system does not work. I made my appointment last week. The guy at check in could not find me in his list so He was ready to deny service even though I was coming from Rive More

by inderfor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Ramon
Feb 03, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. We have just switched our system and are still making some adjustments. If you would like to discuss this issue, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

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