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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews
Call Service Center (941) 567-1080

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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January 21, 2023

I explained the problem, received an estimate, and work started. Took about 45 minutes to do.. t More

by RICHEVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Rich. I am glad Yve was so helpful. Ryan Fischer General Manager

January 19, 2023

Kind, respectful, thoughtful engagement. Blake was excellent. Highly recommend the dealership and sister stores as well More

by MIKEDRUTZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Report | Print
Jan 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Mike. I am glad you enjoy working with Blake, Ryan Fischer General Manager

January 19, 2023

We had another great visit this week. Made an appointment and got there early. They took the vehicle right away and it was completed early. Blake did another good job as well. More

by TARA_DUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Neely
Report | Print
Jan 20, 2023 -

Gettel Toyota of Lakewood responded

Thank you for your five star review Tara. I am glad you had such a positive experience. Ryan Fischer General Manager

January 18, 2023

Clean and organized. Definitely a process in place for bringing your vehicle in for service. More

by MATTC1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Matt. The whole team thanks you for your support. Ryan Fischer General Manager

January 16, 2023

They are very helpful and we were very satisfied with their service. Nice place to wait. More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
Report | Print
Jan 17, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Don. Eric and I really appreciate your support. Ryan Fischer General Manager

January 15, 2023

Service department is professional, and friend, and keeps you abreast of the status of your car. More

by toutbien2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

January 15, 2023

Dealer tried over charging for parts definitely not a honest place. Would not recommend this More

by Jchallmanx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Report | Print
Jan 16, 2023 -

Gettel Toyota of Lakewood responded

I am sorry that you feel that way. Our parts are Toyota Certified Parts. We do not use after market parts so our prices tend to be higher. Ryan Fischer General Manager

January 15, 2023

We were never notified when our car was worked on or when it was finished. No notification at all. We had to call to find out when our car was ready. More

by mike.henderson52
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry you did not have a positive experience with us. If you would like to discuss this, please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

January 14, 2023

I will never ever come back there and soon as can I’m going to get rid of my car never get a Toyota in life I don’t like when people try to play with my intelligence More

by keylow41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Fiore
Report | Print
Jan 16, 2023 -

Gettel Toyota of Lakewood responded

I am so sorry you had such a poor experience. I would really appreciate it if you would contact our Customer Relations Manager Diane Beimann at 941-567-1080. We really want to know what happened to make you feel this way. Ryan Fischer General Manager

January 14, 2023

Excellent customer service! Lost my keys but made up for it! They provide professional service More

by JAN_SCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Dingus
Report | Print
Jan 16, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Jan. We also really appreciate you being so understanding. Ryan Fischer General Manager

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