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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews
Call Service Center (941) 567-1080

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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January 04, 2023

So I just found the cap off my brake fluid reservoir this morning… I need your service department call me at 9513321204, I had the brake system flushed… and I find this. More

by Timklucas89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Gettel Toyota of Lakewood responded

Thank you for the five star review Tim. I am so sorry this happened. Our Customer Relations Manager Diane Beimann left you a voicemail this morning. Please call her at 941-567-1080 and we will address this right away. Ryan Fischer General Manager

January 04, 2023

My appointment was at 2 PM arrived at 1:50 PM and then get attended to till 2:25 PM More

by RAYS941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele Wynne
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you had to wait for your Advisor. Unfortunately, we can't always tell how long each appointment will take. We will continue to try and address this issue. Again I apologize for the inconvenience. Ryan Fischer General Manager.

January 03, 2023

Jacob is extremely quick and very attentive. Got my maintenance and car washed in an hour. Great service. More

by Ailyn V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Ailyn. Jacob and I really appreciate your support. Ryan Fischer General Manager

January 03, 2023

2 hours for scheduled oil change, is excessive amount of time. This is hard to believe this is a normal. More

by troianisoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Harper
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Jan 04, 2023 -

Gettel Toyota of Lakewood responded

I am sorry that you had such a long wait. We try to complete that service in an hour to an hour and a half . We may have been short staffed in the shop that day. Ryan Fischer General Manager

January 03, 2023

I love working with Jacob, he’s honest and helpful! Would highly recommend him. Great job! More

by J.SUERDIECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad you enjoy working with Jacob.. Is there anything we could do better next time to deservie five stars? Ryan Fischer General Manager

January 02, 2023

Professional, clean, courteous, service department. Listened to concerns and completed the paperwork to do the service with a quoted price. Took keeps and performed service timely and off I went in abo More

by Greggslater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Gregg. It sounds like Patrick did a good job. Ryan Fischer General Manager

January 02, 2023

Excellent service in and out in good time great people to work with thank you More

by Bobbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Bobbey. Jorge and I really appreciate your support. Ryan Fischer General Manager

January 02, 2023

Cleaning inside not done. Requested carpet wash and interior. Car was left for the whole day. More

by b_gluszak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Ramon
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Jan 02, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I reviewed the Repair Order and do not see a request for interior cleaning. If you would like to discuss this, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 02, 2023

Great service working with Blake for 75K mile service to ready my Camry for 2023. Thanks! More

by djean4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake-5 stars
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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Blake and I really appreciate your support. Ryan Fischer General Manager

January 02, 2023

Very nice and and was interested in what was wrong with my car, great person More

by D.CONNER4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Gorrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore, Chris Harper, Eric Ramon, Ben Guess
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Jan 03, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. The whole team really appreciates your support. Ryan Fischer General Manager

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