Gettel Toyota of Lakewood - Service Center

Thank you Patrick and Toyota Lakewood team for your excellent service. See you again next time. excellent service. See you again next time. More

Service writers were friendly, courteous, respectful and very knowledgeable. They are excellent representatives of your dealership! very knowledgeable. They are excellent representatives of your dealership! More

On 15 November I brought my SUV in for oil change and tire rotation. I explained to the service advisor that one of the tires was losing air on a continued basis. The technician said I had three nails tire rotation. I explained to the service advisor that one of the tires was losing air on a continued basis. The technician said I had three nails in the tire and recommended replacing the tire. I declined as the price was ridiculously high. So, I took my vehicle elsewhere where I was told and saw with my own eyes there was ONLY ONE nail and it was an easy plug! I trusted this dealership with their "highly skilled technicians" and found out differently. This was my first and last experience with this dealership!!!!! More

They said they’d get my car in same day. Didn’t look at it until the next day when I said I’ll be there to have it towed somewhere else. Nobody ever answered the phone or called back but wou Didn’t look at it until the next day when I said I’ll be there to have it towed somewhere else. Nobody ever answered the phone or called back but would text me. I had a warranty but they didn’t wanna help get that settled. Just an all around horrible experience. I would have rated 0 stars if it allowed me. More

Even though we came in without an appointment, Michelle and her crew were very accommodating! They were also very friendly and made us feel welcome. They kept us informed of the progress of the work. and her crew were very accommodating! They were also very friendly and made us feel welcome. They kept us informed of the progress of the work. More

Jacob is great not only with my service but with dealing with customers who are upset. with customers who are upset. More

Blake is excellent. Quality of work done was excellent and customer relations were first rate. Quality of work done was excellent and customer relations were first rate. More

Jacob Burg is so professional and nice. Knows what he is doing and goes over things. He is a very nice asset for Toyota Knows what he is doing and goes over things. He is a very nice asset for Toyota More

My service representative listened to my concerns and my car was taken good care of within an hour. car was taken good care of within an hour. More

Efficient. Did work in less time than estimated. Comfortable waiting area and everyone very friendly. Did work in less time than estimated. Comfortable waiting area and everyone very friendly. More