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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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November 14, 2022

Great service very fast and honest . They washed my car like I asked and I appreciated that More

by KESTEVEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad you enjoyed working with Jacob. Ryan Fischer General Manager

November 14, 2022

Great people awesome service . They care about you and your vehicle and try to get you finished as soon as possible. More

by NANCIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harper
Nov 15, 2022 -

Gettel Toyota of Lakewood responded

Thank you for the four star review. I am happy to hear your experience went well with service. Ryan Fischer General Manager

November 13, 2022

I just had my vehicle serviced and engaged with both Eric Ramon and Kateeja Ishmael, both are superb professionals. Eric met me at my appointment time, explained the work and timeframe and arranged transport More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ramon and Kateeja Ishmael, Eric Ramon
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Drew. I am glad you enjoyed working with Eric and Kateeja.. We all appreciate your support. Ryan Fischer General Manager

November 13, 2022

The service ad visor went was the greAt guy that helped me ! I would recommend him and everyone there More

by CALMAFTERSTORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Harper
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your recommendation. Chris and I really appreciate your support. Ryan Fischer General Manager

November 13, 2022

Service center was ok but it would help if employees arrived on time to help keep up with stacked appointments. Patrick was friendly and respectful but needed to tell me why my appointment took so long. More

by MEDIADOUG1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Nov 13, 2022 -

MEDIADOUG1873 responded

In addition, it said on my paperwork that all the fluids were checked/changed including the washer fluid. That was not the case. The washer fluid was empty when I came in an empty when I came out. How do I know that the tires were balanced and rotated? How do I know you replaced my oil? Trust is gone. I was also told they would honor a $10 coupon for the oil change and they did not. Just not happy with the service there.

November 12, 2022

The service on my car was terrific. They washed the car and vacuumed the inside. My only complaint is that it took 3 1/2 hours. More

by Moelang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kateeja Ishmael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I'm sorry your service took so long. Ryan Fischer General Manager

November 12, 2022

Compre mi vehículo hace 3 meses, antes tuve algunos problemas con mi vehículo, la respuesta que obtuve no fue satisfactoria, las 2 últimas visitas ha sido atendida muy satisfactoriamente. More

by YENISHOYOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

November 12, 2022

It was an efficient and complete scheduled service call. Jacob did a professional job in taking care of my needs. More

by GREG.KNAPIK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Greg. Jacob and I really appreciate your support. Ryan Fischer General Manager

November 11, 2022

Timely, prompt, and courteous. Pleasure to work with Chris. Look forward to the next service More

by US4ONLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Gettel Toyota of Lakewood responded

Thank you for the five star review I am glad you enjoy working with Chris, He is one of our best. Ryan Fischer General Manager

November 11, 2022

Gettel Toyota of Lakewood service department is a Fabulous service department to do business with More

by Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sandin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Roscoe Jorge and I really appreciate your support. Ryan Fischer General Manager

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