Back

Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

Sort by
September 10, 2022

Service was great very busy that day not a bad wait would come back again wmployees very friendly More

by Sypeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Michele was so helpful. Ryan Fischer General Manager

September 06, 2022

Took me in timely. Kept me informed on findings. Washed car when finished. Checked out smoothly. More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Cheryl. I am glad Chris provided you with such a positive experience. Ryan Fischer General Manager

September 05, 2022

My car was not out back in it’s original position on the dash. & my mileage sticker was not changed for when I need to return More

by glg2812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 06, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you did not have a positive experience. If you would like a sticker, please contact Diane Beimann our Customer relations Manager at 941-567-1080 and she can send you one or have it ready if you would like to pick it up. Ryan Fischer General Manager

September 04, 2022

Delivered vehicle within the time frame that I had requested. Service area clean but could use a bunch of electrical outlets for us to charge our devices while waiting! More

by rognjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad Yve was so helpful. We do have quite a few outlets around the showroom, I am sorry if none were available . Ryan Fischer General Manager

September 03, 2022

Needs to make the time of your appointment the time they take your car and not when you check in and have to wait an hour before they even take your car in More

by DENISEHUDSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Toyota of Lakewood responded

Thank you for the four star review. I apologize for the wait. I see you had an appointment at 9AM and were not checked in until 9:27. That was certainly not intentional, Michele must have gotten backed up. Ryan Fischer General Manager

September 03, 2022

Have no problem with service department. Work is always done as per discussion before leaving it there for work. More

by MMKAY06488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Michele and I really appreciate your support. Ryan Fischer General Manager

September 02, 2022

Always very professional and kind. Tell Jen I said hi when you see this lol More

by vampires_remedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer thompson, Patrick Fiore
Sep 02, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. The whole team appreciates your support. Ryan Fischer General Manager

September 01, 2022

They can they provide good service to the customer their clean their courteous and they know what they're doing More

by grant.coningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cuccarese
Sep 02, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Grant. I am glad you had such a positive experience. Ryan Fischer General Manager

August 31, 2022

I always fell condescended to by the male service staff. I also do not appreciate the credit card surcharge. More

by AKEVLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Neely
Sep 01, 2022 -

Gettel Toyota of Lakewood responded

I am very sorry that you feel that way , We have a number of female advisors that you can request for your next service. Please contact Diane Beimann our Customer Relations Manager at 941-567-1080 and she will arrange that for you. Thank you for the feedback, we will certainly look into it. Ryan Fischer General Manager

August 30, 2022

The dealership is the best in Manatee County for Toyota vehicles I like working with the service people More

by POORMAN232
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review and your support. Yve and I really appreciate it. Ryan Fischer General Manager

...
77
...