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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews

1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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August 30, 2022

Flexible and prompt scheduling and top notch quality service and maintenance. Very satisfied with new brakes More

by Cyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Slocum
Aug 30, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . I am glad you were so pleased with your service visit. Ryan Fischer General Manager

August 29, 2022

Excellent service and was extremely happy with my service advisor Jacob Burgh. Everything done in a timely manner even though I came in without an appointment for a new battery. More

by SBARGER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

August 28, 2022

Eric was terrific and he took care of my extra needs car was serviced well. More

by TELLUMTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ramon
Aug 29, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Eric and I really appreciate your support. Ryan Fischer General Manager

August 28, 2022

Service tech was great. Problem: I told him that driver’s headlight was out. He forgot to put that on ticket and I only noticed after I paid. He sent car back to shop for re More

by CARLBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Gettel Toyota of Lakewood responded

I am glad You enjoyed working with Jacob. I am reviewing the rest of your service with our Service Manager. If you would like to discuss this , please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager.

August 27, 2022

Always busy, but professional. Some visits longer than others, but always professional. The only thing I did not like was when I brought my vehicle in and plastic was stuck to my e More

by saw3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fiore
Aug 29, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I apologize for not discussing that additional service. If you would like to discuss this please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

Aug 29, 2022 -

saw3600 responded

The additional service was previously. Not this time.

August 27, 2022

Great service! Was finally able to fix a reoccurring problem. Very happy with the results. More

by MWOLFE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 29, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad we were able to help you. Ryan Fischer General Manager

August 25, 2022

The majority of service guys need to be trained in how to treat customers period. More

by msnmejia
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you did not have a positive experience. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080.

August 25, 2022

It would’ve been a good experience if my detail would’ve came out right More

by ABERFSU63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I see you had an Auto Butler which is an exterior paint protection program. If you would like to discuss this further please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

August 25, 2022

The service person was very helpful and kept us informed about the parts and progress of the service More

by Eh5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jacob. Ryan Fischer General Manager

August 21, 2022

The 2nd time the same service rep was missing to accept my car for service More

by P.A.FIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yve Cosgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harper
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