Gettel Toyota of Lakewood - Service Center

Burned out directional bulb but not replaced despite detailed checklist. Mechanic indicated all was okay but apparently did not complete the checklist detailed checklist. Mechanic indicated all was okay but apparently did not complete the checklist More

Service was ok, My service person was as not there when I arrived nor when I picked up my vehicle, would have liked to have talked to him. arrived nor when I picked up my vehicle, would have liked to have talked to him. More

Welcome atmosphere, informative and good explanation of any finding of your car. Good customer service any finding of your car. Good customer service More

My representative upon arriving and departure was great. She was courteous and kept me informed She was courteous and kept me informed More

It’s always clean and comfortable. I am always greeted with a smile and the staff make sure I am taken care of! I am always greeted with a smile and the staff make sure I am taken care of! More

Great service I have know complaints in & out timing was on point ,Chris my advisor was awesome 👏 on point ,Chris my advisor was awesome 👏 More

Michelle was very pleasant and professional. She answered all of our questions and handled the issue quickly! She answered all of our questions and handled the issue quickly! More

Great service as always. Everyone from greeting to end of service. Everything taken care of Everyone from greeting to end of service. Everything taken care of More

Not sure if they did anything besides change the oil as per the inspection. Windshield washer was still empty when I left. Did they rotate the tires, check tire pressure? Who knows per the inspection. Windshield washer was still empty when I left. Did they rotate the tires, check tire pressure? Who knows More

My service advisor is always very professional, helpful and personable. My car was serviced in a timely manner. I appreciate that your car is washed prior to pick up! and personable. My car was serviced in a timely manner. I appreciate that your car is washed prior to pick up! More