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Gettel Toyota of Lakewood - Service Center

Bradenton, FL

4.4
1,618 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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1,618 Reviews of Gettel Toyota of Lakewood - Service Center

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April 24, 2022

Fast and friendly service and i was kept up to date through out the process More

by PIILCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer
Apr 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience. Ryan Fischer General Manager

April 24, 2022

Great service … recommended and set me up to Uber home to work till car was done … checked for any recalls or upcoming maintenance to get it all done in one shot… thank you for the great experience would rec More

by LBAILEY771966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Jacob is organized and knowledgeable. I am glad you enjoyed working with him. Ryan Fischer General Manager

April 24, 2022

The representative was welcoming, identified himself, courteous and respectable. Explained what they were doing and also what was done. More

by llegraf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake was the rep that looked after my car’ issue.
Apr 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. It sounds like Blake took good care of you. Ryan Fischer General Manager

April 23, 2022

Everyone at the dealership is very helpful and knows what they are doing and are very professional. More

by GILBY1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Veletanlic, Jim Cuccarese
Apr 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We really appreciate your support. Ryan Fischer General Manager

April 22, 2022

Mr Morelli is always more than helpful when I take my vehicle in for maintenance. More

by EDDIEFUENTES83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Eddie. I am glad you enjoy working with Chris. He is one of our most experienced and knowledgeable Advisors. Ryan Fischer General Manager.

April 22, 2022

Wait under the portico to drop off was 35 minutes. Waiting inside dealership for work to be done was 40. Either way, there’s a wait. Also, staff loudly talked about how short staffed they were, and on More

by Radiance75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yve Cosgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Gettel Toyota of Lakewood responded

I am sorry that you had to witness such unpleasantness. All offenders have been addressed. We will do better next time. Ryan Fischer General Manager

April 20, 2022

Scheduling was easy. The only misshap was unnecessary wait time after the vehicle was ready after maintenance service. The car was ready and park in the gallery area. I w More

by rdelosan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee first Name is Jeff
April 20, 2022

The service department is very professional explained everything thoroughly and I would return service find needed More

by Wlmason8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schaefer, Kevin Zoto
Apr 22, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review . Ryan Fischer General Manager

April 20, 2022

The service was certainly expeditious. However, upon completion, the clock time had not been reset and the mileage on the odometer gauge was considerably lower than when I arrived for serv More

by Iggy
Recommend Dealer
Yes
Employees Worked With
Kelby Lawson
Apr 22, 2022 -

Gettel Toyota of Lakewood responded

Thank you for the four stars Iggy. Our Techs don't reset anything on your vehicle except service lights and especially not an Odometer. If you would like to discuss what happened, please contact our Customer Service manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

April 20, 2022

Excellent service & Patrick was great. Will definitely return for my service needs. Outstanding dealership and location. More

by Ratujtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Burgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fiore
Apr 22, 2022 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Patrick and I really appreciate your support. Ryan Fischer General Manager

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