Ghent Chevrolet

Xavier is a great driver We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then We had to bring our Suburban in for work back in February, then again today. Xavier drove my kids and me to pick up one daughter from preschool, then back home. He is a safe, courteous driver, and wasn't bugged or stressed out by my noisy kids. And of course, he helped me get out all the carseats. More

Awesome service and quick! My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There was My suburbans engine light was on and my a/c wasn't working. I called and they were able to work on it the next day and had it done by 1pm. There wasn't any confusion or back and forth with prices. Thank you!!! More

5 star service. I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched I went in for my regularly scheduled Oil change and tire rotation. While checking my air cleaner they found that my rear washer fluid hose was pinched in between a bolt and washer. That was keeping my rear washer from working. They saved me a few bucks on getting it looked at somewhere else. More

Just purchased a new Cruz Frankie Cisneros and Rico Palomino were awesome to work with. They many the process of buying a new car fast and easy. I will definitely go back to Frankie Cisneros and Rico Palomino were awesome to work with. They many the process of buying a new car fast and easy. I will definitely go back to look at a new truck. More

Negative experience with service First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums ha First time in for service at this dealership was not positive. 99 Corvette had a problem with the steering lock. The folks on the Corvette forums have found a $50 part which permanently fixes the problem (apparently common in this model). I mentioned this to the service guy when he called me with an estimate for a new lock ($700), and also requested that they fix the passenger door lock which was not working. When I picked up the car, they had installed the expensive new lock and the bill was $880. There was no mention of checking out the cheaper fix. Also, the door lock was not fixed, and for this kind of bill I would have expected a wash and vacuum. Even my local Hyundai dealer does this! In short, the car is fixed and runs fine, but I feel that nobody was listening. As a positive, the people at Ghent are friendly. More

Service Department Recommendation ! Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Dee in the Service Department is first class, knowledgeable, and more than helpful. You can't go wrong at Ghent Chevrolet/Cadillac in Greeley. Matt Fox, the Corvette expert, helped me with some work on my 2006 Z06. Well done Dee and Matt ! Tim Greenshields Greeley, Colorado More

incompetent service department I want to state that this review is only for their service department. Their sales team was actually very pleasant to deal with, i raved and ranted ab I want to state that this review is only for their service department. Their sales team was actually very pleasant to deal with, i raved and ranted about how great they were. I however am in the process of having been taken advantage of by their service department. I took my vehicle in to have a weatherstrip around the door fixed, after taking it home i noticed a lot of wind noise that had not been there before...i figured that maybe i was being too picky and over reacting, so i gave it a few days. On the 3rd day it rained and the water simply leaked in through the door...at this point i figured id take it back. My wife also noticed that the door was sagging and not closing right. I figured that these "nice" people would fix it, i took it back in and they called me about an hr later saying everything was fixed. As i got in the car i noticed greasy smudge marks on my car ceiling that they were too unprofessional to avoid or notice to clean. Ive taken the car in a total of 4 times now and nothing has been fixed. The "service" manager, Gerry, took a drive with me in the car and pretended not to hear any noise...after a few minutes he heard the noise and they said theyd fix it. I again left it to them...a few hrs later he calls me and tries to blame me for their mistake, after letting them know that my car was not this way when i took it in he said he would check with his gm/dm to see what he'd approve fixing. I am waiting to hear back from him since Monday June 6th it is now Thursday night, june 9th, and have not heard back from him, ive called and my calls have been avoided. Ghent went from having a potential loyal customer to someone who has lost trust in them, and they have single handedly made us despise driving our 1 yr old car that leaks when it rains or taken to the car wash, and it almost sounds the same with the windows up & down! Ill post on here again to update on what they do to make this right, lets see if they really keep their word, so far nothing.....so disappointing. More