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Ghent Chevrolet

Greeley, CO

4.5
625 Reviews

2715 35th Ave

Greeley, CO

80634

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625 Reviews of Ghent Chevrolet

October 27, 2021

Raquel Dennis helped me find my new car! She was very helpful and made the buying process super easy! I would highly recommend reaching out to her for your next car! The customer service was great from a More

by mikaylaculwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Dennis
Oct 29, 2021 -

Ghent Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Raquel here at Ghent Chevrolet! Thanks again for the recommendation, and have an amazing day!

October 27, 2021

I had an encounter with a worker about some confusion I had navigating the dealership and this young man Ezikiel was very helpful. He was kind and very well at explaining. Excellent customer service! More

by yovahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezikiel Quinones
Oct 29, 2021 -

Ghent Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ezikiel here at Ghent Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2021

I needed help with my vehicle in their Service Department, Ron was fantastic!! Very friendly and prompt, made me feel like a guest. Thank you, I will be back!! More

by Happy Father
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bush
Oct 28, 2021 -

Ghent Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

October 25, 2021

Hola recomiendo a Luis tuve una mala experiencia pero gracias que pudieron ayudarnos y se resolvió el problema les recomiendo que vallan me gusto que pudieran ayudarnos gracias Luis More

by Luzpayan
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
Oct 28, 2021 -

Ghent Chevrolet responded

Hola, gracias por tu amable comentario; ¡Nos complace transmitir sus comentarios al equipo aquí en Ghent Chevrolet Cadillac! ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

October 07, 2021

Horrible service! Took vehicle in for oil change and tire rotation in the morning was not ready until following day. Ultimately while on the lot(because they couldn't finish an oil change and tire rotation) More

by slermon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Greer, Erick Ghent, Rico Palomino, Tim Ervin, Jaime Quinones, Luis Reyes
Oct 11, 2021 -

slermon1 responded

The communication from your service team was “we will call you when your vehicle is ready” so if that is supposed to be interpreted by the customer that it will be ready by end of business my mistake! Also your lot may be well lit but without security cameras facing the area you stage your vehicle it really don’t matter because it didn’t keep my vehicle from being vandalized twice in less then a week’s time. All personal items were removed from the vehicle but that did not stop my whole dashboard ripped out!!

Oct 11, 2021 -

Ghent Chevrolet responded

We apologize for your experience and we want to help you. We have contacted authorities and they are investigating this matter. Please understand when your vehicle is parked outside of any business and is vandalized, you would be liable. However, we would still like to assist you. If you would like to talk about it please reach out. . Thank you, Tim Ervin 970-339-2438 xx141

October 06, 2021

Raquel helped us find the car we needed and when any bumps arrived she helped smooth it over. 10/10 More

by Cristian Arriondo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel, Erick Ghent, Rico Palomino, Tim Ervin, Jaime Quinones, Luis Reyes
Oct 08, 2021 -

Ghent Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

August 10, 2021

My experience with Ghent was Horrible. All I wanted was a price and had to deal with to much onslaught prior to getting a price. Terrible sales tactic. I actually went to Loveland Ford on Saturday and bought More

by Tkmohan5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Ghent
Aug 18, 2021 -

Ghent Chevrolet responded

Hi Tom, I show that you reached out at 8:40pm on the 7th of August requesting a price. The next morning, August 8th, at 9:01AM we sent you an email with a Vehicle Price of $47,999. We sent that email to tkmohan5@gmail.com. The price was the lowest price on that model within a 250 mile radius, I apologize we were closed when you reached out (Hours 7am to 8pm) , however we did get you a price promptly the next morning . Please let us know if there is anything we can do for you in the future. Thank you, Tim Ervin-GM

July 01, 2021

I had the pleasure of working with Volodymir recently. He contacted me a couple months ago and when I went in to look at vehicles, he remembered our conversations and exactly what I was looking for. He showe More

by Amanda H.
Recommend Dealer
Yes
Employees Worked With
Volodymir Troynyak, Jaime Quinones
Jul 24, 2021 -

Ghent Chevrolet responded

Thank you very much for your review and the feedback on Volodymir. We appreciate it so much and hope to see you soon!

June 23, 2021

I have had my truck in the service department three times within the last month and paid the dealership over $2000 and have not had my truck fixed. The problems are still present and the service department d More

by Dayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Greer, Ron Bush
Jun 25, 2021 -

Ghent Chevrolet responded

Hi Dayne Thank you for letting us know of your issues with your vehicle. After checking with the management team it is my understanding you are in contact with the service manager who is working to resolve this issue. Please feel free to call and share any concerns with me directly. Tim Ervin, GM. 970-339-2438.

June 08, 2021

They offered no help. Purchased a brand new Chevy on May 12th called back on the 24th the brake master cylinder was leaking they told me it would be the 10th of June before they could look at it 10 days! Of More

by judymariejohnson1944
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew Middleton, Rico Palomino, Tim Ervin, Anthony Atencio, Barb Cisneros
Jun 10, 2021 -

Ghent Chevrolet responded

Thank you for your review. We are very sorry we did not meet your expectations and would love an opportunity to talk about the issue. Please call 970-339-2438 and I would love to speak to you. Tim Ervin, GM.

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