Ghent Chevrolet

WORST Dealership you could go to. Damaged my Engine in my 2012 Cadillac SRX and then tool NO RESPONSIBILITY. Just to have a key made for the vehicle. They never said they were go Damaged my Engine in my 2012 Cadillac SRX and then tool NO RESPONSIBILITY. Just to have a key made for the vehicle. They never said they were going to need to start the vehicle but did anyway and knew we just purchased it from an auction and did not have any information on it. The tech that was programming the key knew that we only wanted to get the E-Break released and needed a programmed key- that is all we asked and agreed to. The tech finished programming the key which took forever and then started the vehicle - got out and looked at the engine - I heard it sounded very bad - not a mechanic here and told him that he should turn it off. The tech just stood there and was looking at it. I asked my roommate who is a mechanic and he said to demand him to turn it off. By this time about a minute has gone by and I finally got the tech to turn it off but prior to him the ROD blew through the engine. No my understanding is if you take your vehicle to a dealership to have them work on it as soon as they take possession of the vehicle and start working on it what they do to it is their responsibility I have spend over a year and a half trying to get them to fix this and they continuously refuse to take responsibility not only that the OWNER of the dealership refuses to return any of my calls or emails. WOULD YOU ever take your vehicle or purchase a vehicle from a dealership that does not care for your vehicle and thinks they are not responsible for any possible damages they do to it? DO NOT BUY OR TAKE YOUR VEHICLE TO THIS DEALERSHIP UNTIL THEY TAKE RESPONSIBILITY - I have text and messages from the Manager at the dealership who said she would let her management team know and have someone contact me. NO ONE HAS ... I even reported this to the local news and heard nothing.. SO REVIEWS IT IS. More

The salesman needs to keep the customer informed about the status of the vehicle he has purchased the status of the vehicle he has purchased More

From beginning to end it was a great experience they made me feel confident in the purchase of my vehicle. Larry walked me through the process and answered all my questions which I greatly appreciated. Justi me feel confident in the purchase of my vehicle. Larry walked me through the process and answered all my questions which I greatly appreciated. Justin, Jessica, Ted were awesome...the gentleman in service was friendly as well. All in all it was truly a great experience!! More

Everyone's very accommodating and efficient. Was able to answer questions we had and tell us about our new vehicle. Grant fit right in with us and we enjoyed his help. Was able to answer questions we had and tell us about our new vehicle. Grant fit right in with us and we enjoyed his help. More

Purchased a car Saturday took a few days to get. While I appreciate the work they did a little more honest upfront expectations would have been appreciated. Still love doing business here While I appreciate the work they did a little more honest upfront expectations would have been appreciated. Still love doing business here More

Very courteous and accommodating. Did all they could to make the sake possible. Salesman was nice and down to earth. Did all they could to make the sake possible. Salesman was nice and down to earth. More

Everyone was incredibly friendly and made the entire buying process incredibly stress-free. Marina was particularly exceptional! She was incredibly knowledgeable about the various vehicles we were inter buying process incredibly stress-free. Marina was particularly exceptional! She was incredibly knowledgeable about the various vehicles we were interested in and made the process enjoyable. We love our new Equinox EV RS More

it was a great pleasurer working with all the amazing people at Gents. I will be back for servicing and when I need anther car. people at Gents. I will be back for servicing and when I need anther car. More

Good choice of vehicles and easy to work with. Responses were quick and good followup. Responses were quick and good followup. More

That’s quite a ways from Parker to get there, but I really like the salesman. He made a very easy for me to purchase my car. really like the salesman. He made a very easy for me to purchase my car. More