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Gilbert & Baugh Ford, Inc.

Albertville, AL

4.2
125 Reviews

10195 US-431

Albertville, AL

35950

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125 Reviews of Gilbert & Baugh Ford, Inc.

April 01, 2019

Satisfied customer I’m very pleased with my recent purchase F-150, All the employees were great as well as the overall experience. Just know that if you shop online,the More

by Arlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Johnson, Randy Baugh, Lee Culpepper
February 25, 2019

No appointment, Oil change /service. Fast , friendly service and good value. Thanks to the service department, the technicians and cashier, great experience ! Will always return when the More

by David Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Morrow, Rickie Dobbs, Richard Hamilton, Brian Scott and Rhonda Key.
January 29, 2019

Oil change The staff was pleasant and professional. The service was performed quickly. I did not have to have an appointment for the oil change. The waiting area More

by SusanR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
January 12, 2019

Outstanding service Second new car bought at Gilbert Baugh. Easy process. Treated like family. Everyone went out of their way to make our purchase smooth, will certainly More

by 9090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Johnson, Shannon Pullen
December 21, 2018

Outstanding service,very proffesional They were very helpful in finding exactly what I was looking for,very eager to help with the whole new car buying process I could not be more pleased More

by Joeylambert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baugh, Lee Culpepper, Ken Williams
December 20, 2018

Love it Great experience great people. Not stressful and very polite atmosphere. I love my truck and would recommend them to anyone wanting a great buying exp More

by F150guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Pullen, Lee Culpepper, Ken Williams
December 20, 2018

2018 Escape purchase Arrived at 8AM, left by 10AM with my new Escape. Very pleased with Gilbert & Baugh Ford. I have found the dealership that I will deal with from now More

by mrlanny1763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Dudley
October 27, 2018

Always willing to listen and provide assistance. Service is fast and thoughtful. Professional service each time I have had any dealings with the team. We will continue to use Gilbert & Baugh Ford, More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baugh
June 28, 2018

Great buying experience From beginning to end my new vehicle purchase process was a pleasurable experience. No pressure, just customer focused assistance. From the moment you More

by Keith W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Pullen
June 05, 2018

3 times I have just bought my 3rd vehicle from Drew at this dealership ! I love the service I receive every time and the friendly staff !!!! I would not buy More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew /salesman & Jim /finance department