Gilbert & Baugh Ford, Inc.

We had a great experience at Gilbert and Baugh Ford. We appreciated the "no pressure" style of doing business. We spoke to Sales Manager Kris Kelly who was very helpful, friendly and professional. Sa We appreciated the "no pressure" style of doing business. We spoke to Sales Manager Kris Kelly who was very helpful, friendly and professional. Salesman David Guffey was also very helpful, friendly and professional and went out of his way to take care of everything we needed. Jim Wyckoff who completed the paperwork with us was also very friendly and patient he took his time with us and fully explained all of our options. Even the owner came out and sat with us both days we were there, we had nice conversations with him. Overall, a great experience and we are enjoying our new truck! More

Salesman David Guffey was very helpful and knowledgeable. Financing was a breeze with Jim. This is our family's 4th purchase and highly recommend Gilbert and Baugh Financing was a breeze with Jim. This is our family's 4th purchase and highly recommend Gilbert and Baugh More

I was traveling home to Tennessee and had car trouble. I found my way to this dealership and I have never been treated as kindly as I was from the moment I walked in the door. It was an extremely busy Fri I found my way to this dealership and I have never been treated as kindly as I was from the moment I walked in the door. It was an extremely busy Friday morning but I was welcomed in and immediately comforted by their service manager Seth Morrow. I am a senior woman and was traveling alone and Seth treated me like he would his own family. This dealership has extremely high integrity and within a short period of time they had me back on the road to Tennessee. This dealership has a very impressive work ethic and they treat everyone with respect. I would travel from Tennessee to purchase my next car simply because of the way I was treated on that FridY morning! Thank you all at Gilbert and Baugh. More

First let me start out by giving a HUGE THANK YOU to David Guffey, Lee Culpepper and my driver for the WIN! While viewing inventory online, I inquired about a vehicle that has just arrived on the lot. David Guffey, Lee Culpepper and my driver for the WIN! While viewing inventory online, I inquired about a vehicle that has just arrived on the lot. Mr. Guffey sent me photos right away and we worked a deal over the phone. Mr. Culpepper worked his finance magic and the deal was done. They even arranged to have someone drive the vehicle 3 hours back since I traveled alone. This by far is a true example of SUPERIOR customer service. If you value a dealership that really takes care of its customers, Gilbert & Baugh Ford will take care of your needs hands down! More

Salesman David Guffey was extremely courteous, helpful and friendly from the first minute we spoke on the lot. He introduced me to his boss Randy Baugh - who was very professional also. Together they ass and friendly from the first minute we spoke on the lot. He introduced me to his boss Randy Baugh - who was very professional also. Together they assessed my trade in value and went to work crunching numbers to make our deal successful. The gentleman in finance made all final requirements happen. And, thanks to a superb effort on all their part(s), I am fortunate to be driving my new Ford F150. Thanks to all of you on completing our transaction within three (3) hours literally. More

Excellent customer service from Gilbert and Baugh Ford! Everyone was very friendly and I will be a returning customer. Thank you all for everything! Everyone was very friendly and I will be a returning customer. Thank you all for everything! More

David Wilbourn of Gilbert & Baugh ford made the purchase of our F250 an easy experience. If you shopping for a new vehicle give them a look. of our F250 an easy experience. If you shopping for a new vehicle give them a look. More

Highly Recommend! I’m very pleased with used purchase! Very accurate online description of vehicle. Great sakes experience! Very accurate online description of vehicle. Great sakes experience! More

Sold my truck to Mr. Randy Baugh. He and his staff were very welcoming, kind, and helpful and made the entire process seamless. The next time I'm in the market for a vehicle, this will be my first stop. very welcoming, kind, and helpful and made the entire process seamless. The next time I'm in the market for a vehicle, this will be my first stop. More

David Guffey was excellent in helping me suprise my husband with a new ford truck . Everyone was really nice . He went through the truck showing us what all the features were. We will definitely use husband with a new ford truck . Everyone was really nice . He went through the truck showing us what all the features were. We will definitely use them again . More