Gilbert & Baugh Ford, Inc.

Great experience From the most courteous and friendly staff to whatever it takes to satisfy you as a customer. There is none better than Gilbert and Baugh Ford! Just r From the most courteous and friendly staff to whatever it takes to satisfy you as a customer. There is none better than Gilbert and Baugh Ford! Just run by and see the difference. They are second to none!!! More

Purchase Very good service by your sales team and overall staff. They were very friendly and the service was quick. We will be send referrals to them for futur Very good service by your sales team and overall staff. They were very friendly and the service was quick. We will be send referrals to them for future purchases More

My experience . I was very happy with the experience of purchase of the New Car. Everyone was so friendly & helpful at the Dealership of Gilbert Baugh . I would recom I was very happy with the experience of purchase of the New Car. Everyone was so friendly & helpful at the Dealership of Gilbert Baugh . I would recommend them to anyone for a new or used vehicle . Great group . More

Amazing I just want to say that the experience I had at Gilbert and Baugh was amazing. Randy Baugh along with David Wilbourn found me the perfect truck. The I just want to say that the experience I had at Gilbert and Baugh was amazing. Randy Baugh along with David Wilbourn found me the perfect truck. They went above and beyond to make me feel comfortable. I always have “purchase anxiety” and these men really helped with that. They whole team from owner, salesman, receptionist, finance, etc. and there were more, were absolutely an amazing, fluid team!!! I will be back with no hesitatation. Thank you, Steve Watwood More

Best available Randy Baugh is there to see that customers are taken care of in a fast friendly manner. Work desk ask before additional work is preformed. I have tw Randy Baugh is there to see that customers are taken care of in a fast friendly manner. Work desk ask before additional work is preformed. I have two Ford Edges When I buy my next car or truck it will be from Gilbert/ Baugh, Always satisfied with service or repairs. Eugene Berry More

Tail light on my F150 was replaced The service guys are always great, but this time they replaced my tail light in record time. It took all of 10 minutes. I hate waiting, so I was ver The service guys are always great, but this time they replaced my tail light in record time. It took all of 10 minutes. I hate waiting, so I was very pleased with the service this trip. This is simply the best service dept I have ever experienced and Guntersville is fortunate to have a dealer of this quality. Great job as always Randy. Paul Medlin More

excellent Always very friendly, work hard to get your business, facility is always clean, will work with you so that you get the vehicle you are looking for an Always very friendly, work hard to get your business, facility is always clean, will work with you so that you get the vehicle you are looking for and want More

This is the way buying a vehicle should be. This is our second purchase from Gilbert & Baugh and we can not recommend them more highly. We came back to work specifically with our previous sale This is our second purchase from Gilbert & Baugh and we can not recommend them more highly. We came back to work specifically with our previous sale rep David who is kind, patient, and professional. That said, everyone we have had the pleasure of meeting and/or workng with there has been the same, including Randy Baugh. While we are new to the area, we are older folks with a lot of experience buying vehicles and we used to dread the thought of having to replace one. Not anymore. Apparently the owners of Gilbert & Baugh hated car buying as much as we did and they changed all the stuff that made it dreadful. The entire process at Gilbert & Baugh, from "hello" to leaving with our vehicle is exceptional. Yes even the finance part. They are the example every other dealer should follow. More

Bad Apple Took Fusion for airbag recall. When I picked up, radio was at full blast, steering wheel out of alignment 15 degrees, dash rattling. Blamed me! Took Fusion for airbag recall. When I picked up, radio was at full blast, steering wheel out of alignment 15 degrees, dash rattling. Blamed me! More