Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
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2,520 Reviews of Gilchrist Chevrolet Buick GMC Dealership Tacoma
My family experience was great. Shade was phenomenal with his knowledge and experience. I felt like they had our best interests throughout the entire negotiation process. Shade was phenomenal with his knowledge and experience. I felt like they had our best interests throughout the entire negotiation process. More
My experience working with Chloe and Delain was great from start to finish. Chloe was exceptional at following up with me and keeping me informed as well as answering all the questions I had. Delain was from start to finish. Chloe was exceptional at following up with me and keeping me informed as well as answering all the questions I had. Delain was easy to work with - not pushy, but very calm in his approach, and addressed our concerns. More
I recently purchased a 2026 Traverse Z71, and I couldn’t be happier with my experience. The vehicle is incredibly smooth and packed with all the bells and whistles I was hoping for. Delain Boorman was fanta be happier with my experience. The vehicle is incredibly smooth and packed with all the bells and whistles I was hoping for. Delain Boorman was fantastic throughout the entire process—knowledgeable, patient, and genuinely helpful from start to finish. I absolutely love my new car! More
Buying process was very smooth and not complicated. I was able to get a better loan percentage than I had when I came in. Delain and the rest of the staff were cordial and knowledgeable. I would no I was able to get a better loan percentage than I had when I came in. Delain and the rest of the staff were cordial and knowledgeable. I would not hesitate in the future to purchase another vehicle from Gilchrist Chevrolet. More
Update to my previous review: I originally left a very positive review because the buying experience itself was good, and the salesman was great. Unfortunately, I later discovered a serious issue: the veh positive review because the buying experience itself was good, and the salesman was great. Unfortunately, I later discovered a serious issue: the vehicle only came with one key fob (no big deal), but the physical emergency key inside that fob had never been cut. It was still a blank key. The electronic fob works, but the mechanical key would not unlock the vehicle if the 12V battery died, the fob failed, or I otherwise needed emergency access. I only discovered this when I bought additional fobs and tried to program them, which requires using the physical key in the door lock. When I contacted the dealership, I expected them to help make it right since I believe the car should have been delivered with a working physical key. Instead, I was told they would not do anything for me. Parts said it would cost $50 just to get the key code, and another dealer near me wants $20 to actually cut one key. So now I’m looking at extra cost and hassle just to get a basic working key for a vehicle I already purchased from them. That changes my opinion of the dealership after the sale. The sales experience was good, but the lack of support afterward over something this basic is very disappointing. I will no longer be referring them, and certainly don't want to give them my business going forward. Previous Review: This was easily the best and most pleasant experience I've had with a car dealer. The entire staff was great--friendly and professional, low pressure, no gimmicks or tricks. I would hands-down refer anyone I know to Gilchrest (and already have). I've dealt with dealerships from Kirkland to Portland and everywhere in between. Do yourself a favor and check them out--there's a reason they've been around for almost 100 years! Oh, and they saved me money on financing. I came in with a pre-approval from my credit union (with a good rate) and they found another lender at a quarter point lower. More


