Gillman Honda San Antonio

Hidden Charges! I purchased a vehicle in May, much to my surprised there where hidden charges that I didn't agree to added to my contract. WATCH OUT learn from my mi I purchased a vehicle in May, much to my surprised there where hidden charges that I didn't agree to added to my contract. WATCH OUT learn from my mistake. Grab a calculator, add the price of your vehicle + sales tax+ License and all reg fees+ any other option you purchased= If this doesn't add up, contact the dealership ASAP and if they don't help contact the finance company they're also liable for fraudulent and hidden charges. If all else fails contact and attorney. I'm in step two, I've contacted the finance company as the dealership said they would refund me and till this date has NOT. BTW, they said that I didn't understand the contract instead of accepting they're liability. For anyone that thinks they where overcharged contact me I'll be happy to share my documents so you can see what I mean. More

I need another service center I'm ever comi back to Gillman We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of this before being billed for the repair and when asked why an original part was not used "David's" response was to get us a quote for the the part we originally wanted. We went to the dealership with the understanding that repairs done there would be done using the cars original parts and not a part that can be obtained from any other auto part store. More

attention to detail If you are in the market for a new or used vehicle please see Ana Valadez at Gillman Honda. She worked very hard to get my client what he wanted. She If you are in the market for a new or used vehicle please see Ana Valadez at Gillman Honda. She worked very hard to get my client what he wanted. She made every effort to accommodate him as well. She is the person you want working your deals. She got the price that my client was looking for and on a certified vehicle. More

The same as all other dealerships My wife and I wanted to buy a 2018 Honda Accord Sport. I submitted an internet request to Gillman Honda and Kirit Khatri responded within minutes wit My wife and I wanted to buy a 2018 Honda Accord Sport. I submitted an internet request to Gillman Honda and Kirit Khatri responded within minutes with a price that was several thousand dollars less than the other Honda dealerships. We met Kirit the next day. He was very was respectful and courteous. I refused to pay $199.99 for the nitrogen in the tire add-on scam so he removed it. This was all done on a week day night and we have a 10 year old daughter that goes to school. Kirit was very understanding and told us to come back the next Saturday to finalize everything. Based on Kirit's professionalism, we filled a credit application and went home. Kirit kept us updated as to the status of application before we returned on Saturday. When the arrived on Saturday, Kirit was waiting on us with the car ready for delivery. However, the next couple of hours was a hassle to say the least. Mike "The accessories guy" came over and wasted 20 minutes of our time trying to sell us all kinds of accessories that we didn't need and never asked for. Then we finally met the most dangerous person in the dealership, the fiance manager, Vernon Quesnot. Most dealerships make most of their profit on the "back end", which is any profit made after the car sale. This includes profit through selling products and services such as extended warranties, paint protection, GAP insurance, etc. They are trained to suck money out of your pockets while making it look like they're doing you a favor. He was no exception to the rule. He printed out fiance paperwork while talking to us and telling us how he works for the customer. Included in the paperwork was all of the services cited above. He acted like the services were a part of the overall price of the car as he was itemizing everything. This raised the monthly payment of the car over $120.00. That's approximately $7,200.00 over the life of the loan. All to the dealership. I could tell he was upset when I asked him to remove all of it. I tried to be diplomatic and explained that I could buy all of the services for a fraction of the cost online. He responded by saying "You are not going to beat me." Nice. That is when I finally saw the true colors of the dealership. A pure money grab. We finished up the paperwork and took delivery of the car. However, as we were getting ready to leave, here comes Mike "The accessories guy" with one final pitch to sell us some overpriced accessories. I brushed him off and left the dealership with our new car. So there it is, Gillman Honda. The same as all the other dealerships. No better, no less. I wonder how these people sleep at night after taking advantage of the average working person. Thankfully, I only buy a car every 15 or so years, so I won't have to deal with these people again for a long time. More

Buying a Ridgeline from Ana Valadez It was very easy via the Costco buying program to get to a better price for a new Ridgeline than any other dealer in the area. I am very busy and tim It was very easy via the Costco buying program to get to a better price for a new Ridgeline than any other dealer in the area. I am very busy and time is very important to me. Ana managed all aspects of the transaction and took personal attention to make sure the car was delivered within a few hours of my purchase. Got the price I wanted on my trade in as well. More

Gillman Honda SA As a former Honda of America Mfg associate I greatly appreciate the professionalism and knowledge that Ana Valadez demonstrated when I was in the mark As a former Honda of America Mfg associate I greatly appreciate the professionalism and knowledge that Ana Valadez demonstrated when I was in the market for a new car. Ana Valadez represented the Honda values from the initial contact through post sales. As a follow-up, I asked for the opportunity to speak with Gillman Honda SA’s General Manager and expressed my appreciation for her professionalism and knowledge; and would have spoken with the Honda zone representative if on site. More

Ana Valadez Internet Sales Manager Was great Ana Valadez Internet Sales Manager Provided me with a great experience. I have now purchased 2 cars from Gillman Honda and both experiences from beg Ana Valadez Internet Sales Manager Provided me with a great experience. I have now purchased 2 cars from Gillman Honda and both experiences from beginning to end have always been great. Ana Valadez Internet Sales Manager Is a fun yet professional salesman and I live my new car. Thanks again Ana Valadez Internet Sales Manager More

Ana VALADEZ was SO helpful in finding the exact car I asked I am extremely greatful to Ana Valadez for helping me find the exact car I asked for..I waited nearly 15 yrs to purchase a new car and I am so happy w I am extremely greatful to Ana Valadez for helping me find the exact car I asked for..I waited nearly 15 yrs to purchase a new car and I am so happy with the Honda Pilot Touring..I wouldn't have known about this model if not for Ana Valadez..I couldnt be happier. More

Great buying experience!! After doing our research on the car we wanted to buy regarding a fair market price, we sent emails to several dealers in the area. San Marcos Honda n After doing our research on the car we wanted to buy regarding a fair market price, we sent emails to several dealers in the area. San Marcos Honda never responded to any of our emails until days later; actually after we had already purchased a car. Only Gillman Honda and Fernandez Honda responded timely with actual good offers. We decided to begin our on-site visit with Gillman Honda and was assigned Ana Valadez from their internet department. From the beginning, she endeavored to figure out exactly what we were looking for and how she could meet our desires. She was friendly and informative, never pushy or overbearing. She didn't play any games, but readily took our counteroffers back to her manager and got him to agree to the price we felt was fair. The process after that went very quickly. We were never hassled by any of the staff regarding extra options or treatments. The dealership does have water, ice tea and coffee available if you want it, as well as snack and soda machines. More