Gillman Honda San Antonio

I called in to inquire about a 2023 Honda CR-V Sport Touring hybrid and spoke with two different salespeople, I believe one of whom was named Larry. First of all, this dealer has one of the most arrogan Touring hybrid and spoke with two different salespeople, I believe one of whom was named Larry. First of all, this dealer has one of the most arrogant sales teams I’ve ever met. The first salesman I spoke to started arguing with me that the Sport Touring only came in one shade of blue (that’s factually incorrect, it comes in two), which was concerning because I expect a sales person to know their cars better than that. And secondly it was just incredibly off putting. Second salesman was less rude but told me flat out that it’s a $5K pure cash markup and that there’s a line of people 50 deep so he didn’t feel the need to do anything for me. I understand that Honda thinks it can jerk it’s customers all around but after considering the CRV, but I hope they realize that many people aren’t there because that’s all they can afford, but rather because they like the Honda product. After considering the car even with the markup, we realized the markup put it in range of a Lexus so we popped over to Lexus and bought the NX350h instead! Took delivery just a few days later too. Sorry, Honda. Your dealer experience was SO bad I won’t be considering your brand ever again. Also, when the market evens out I can only hope that dealers who are putting outrageous ($5K on a $38K non-luxury car) get some karma for that. More

I visited Gillman looking for a new car, I was greeted by Troy, he was very knowledgeable and let me test drive several models. I purchased a new car from him and he made the whole experience a pleasure. I w Troy, he was very knowledgeable and let me test drive several models. I purchased a new car from him and he made the whole experience a pleasure. I will tell my friends and family to see Troy for all of their vehicle needs, he is a great salesman. More

I recommend Enrique Perales my car purchase experience was the best he has excellent service, super friendly . He delivers great customer service was the best he has excellent service, super friendly . He delivers great customer service More

Great service department. Repairs are done right the first time and they are awesome people! One of the last truly qualified and honest shops in the area. Repairs are done right the first time and they are awesome people! One of the last truly qualified and honest shops in the area. More

SHOUT OUT TO ISAACH BOLCH. Answered my call right away, was very helpful, and got me the information I asked for. Wish more dealerships had managers like Isaac! Answered my call right away, was very helpful, and got me the information I asked for. Wish more dealerships had managers like Isaac! More

Went to see what they had available for a HRV. Asked about price. The salesman refused to tell me the msrp, said it was meaningless. I asked about the market correction fee, he was vague, said Asked about price. The salesman refused to tell me the msrp, said it was meaningless. I asked about the market correction fee, he was vague, said the sales manager handles that. Finally he brought a piece of printed paper, had the “sales price” plus addons. Nowhere did it have the msrp. He logged on to the honda website, looked it up, finally said it was $25,000. Odd that it was an exact round number. So then i pointed out they were asking for more than $5,000 fee plus almost $3,000 in paint protection etc. We walked out. The entire experience smacked of dishonesty and deceit. More

Troy has been so helpful helping my family and I get a car. He will do his very best to get you the car you want! Staff is great! And very helpful! Definitely recommend going to Gillman Honda! & ask for T car. He will do his very best to get you the car you want! Staff is great! And very helpful! Definitely recommend going to Gillman Honda! & ask for Troy! He is the best. More

I arrived and informed them what I was interested in and how much I was willing to spend. The sales person said ok and had me test drive a car. Then when done, Once again informed him of my budget . He t how much I was willing to spend. The sales person said ok and had me test drive a car. Then when done, Once again informed him of my budget . He then got his manager and theyproceeded to tell me that they are marking the cars $6000 above MSRP. He said he would see what he could do and can back $8000 above what I wanted to pay. They could have informed me from the get go about the mark up and not waste my time. More