Gillman Honda San Antonio
Selma, TX
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I am not naive enough to expect TOTAL honesty from a car dealership (bought lottsa cars over 50 years), BUT I really thought we had gotten past blatant false advertising. Apparently Gillman in Selma ha car dealership (bought lottsa cars over 50 years), BUT I really thought we had gotten past blatant false advertising. Apparently Gillman in Selma hasn't gotten the message. Looking at their ONLINE inventory for a 2022 Pilot Touring I find an ADVERTISED price of $45,540. That price is in a box on the website specifically saying "My Asking Price" and that is in fact the MRSP posted on the window. Realizing that the current environment means "dealing" is unlikely I was prepared to pay that amount. When we FINALLY go to the numbers after being made to wait an hour for the "sales manager" AG ... the asking price BEFORE DEALER ADD ONS was over $50000.00 and after add ons was over $53K! Even after showing the sales associate the online ad and him doing the dance of "let me talk to my manager" the asking price was still over $50K and although they made some modest allowance improvement on my trade in we were still $12K away from what we expected . We had used their online trade in estimate tool (and True Car) and both had shown $7k more than we were offered. So ... I believe Gillman is guilty of false advertising at best. If they need to ask above MSRP then do so on the web site! Do NOT show a price you never intended to honor. Until its gone the website with the false advertising is included below. BTW the sales associate Tro was upfront about the pricing and agreed that it did not match the web site, https://www.gillmanhondasanantonio.com/new/Honda/2022-Honda-Pilot-near-san-antonio-tx-f38e8d610a0e09a87df04d0dd02ab74f.htm More
got a new-to-me pilot at gillman. it’s where my family comes for a reliable vehicle and great service. everyone i interacted with was polite and professional, from wanda at reception to monty, my sales re comes for a reliable vehicle and great service. everyone i interacted with was polite and professional, from wanda at reception to monty, my sales rep, to rudy in finance. it was fantastic. i had done my research and knew which vehicle i wanted. monty and rudy made it happen and better than i had budgeted for. i even had a question about something on my pilot before i left and monty referred me to ‘spanky’ in service. they are a team that knows who to lean on. i love it. thank you wanda, for always being there to greet me and ask how i’m doing before you set me up with someone great. thank you monty lagunas, for treating me with so much respect. thank you rudolph “rudy” branham, for crunching the numbers and getting me a great deal. thank you brian “spanky” scott, for helping with a random question and checking back to make sure i got it solved. the guys in make ready did an awesome job before i drove off. i recommended all of them when you visit gillman honda. More
My Sales Rep. ARLETT had the biggest SMILE. Although it was super hot outside. Im Super Satisfied with her and the Dealership. Fast Friendly. was super hot outside. Im Super Satisfied with her and the Dealership. Fast Friendly. More
Painless, simple process, after being turned away by other dealerships many times, I am amazed that I finally can have my dream car right now other dealerships many times, I am amazed that I finally can have my dream car right now More
There is excellent professional workmanship over at Gillman Honda there is good as anybody else out there no doubt about that keep up with the good work Gillman Honda there is good as anybody else out there no doubt about that keep up with the good work More
Margie got me into the vehicle I always wanted! As soon as the vehicle came in, she let me know and helped me get approved! I didn’t even have to put all the down payment other dealers asked me to put down as the vehicle came in, she let me know and helped me get approved! I didn’t even have to put all the down payment other dealers asked me to put down. Thank you so much for getting me in the car of my dreams! More
I was given Gillman Honda through Costco's auto buying program (guarantees best price). Ana Valadez was my salesperson! She was respectful, listened to what I wanted and delivered it! I got a great deal I program (guarantees best price). Ana Valadez was my salesperson! She was respectful, listened to what I wanted and delivered it! I got a great deal It was quick, easy, painless AND safe! Rafael in finance was very easy to work with and I got a better interest rate with Honda. I discovered a small scratch when I got home and it was repaired within days by the dealership! I LOVE my car! This was the first time in my life that I had no buyer's remorse with a car purchase - thanks to Ana!! More
Purchased here because of the way Ana Valadez tried helping me, never really felt pushed to buy. Will definitely buy here again from her even though it meant driving 90 minutes to get the car. She is t helping me, never really felt pushed to buy. Will definitely buy here again from her even though it meant driving 90 minutes to get the car. She is the kind of salesperson that makes you feel confident in your purchase and that will make you stick to a brand/dealer. I got there because of Ana, but I feel very similar in the way I was treated from finance, accessories and pretty much everyone since I stepped in the dealership. More
Ana Valadez was very helpful in my new car purchase. She took the time to make sure I was satisfied with my contract and was very knowledgeable about the Passport. Ana Valadez helped me every step of the wa took the time to make sure I was satisfied with my contract and was very knowledgeable about the Passport. Ana Valadez helped me every step of the way and the process was quick and fair! You will not be disappointed with your experience if you ask for Ana Valadez! More
Ana Valadez was our sales person. Ana Valadez was our Ana Valadez was our sales person. Ana Valadez was our sales person was very helpful with finding the car we were looking for! Everything turned out Ana Valadez was our sales person. Ana Valadez was our sales person was very helpful with finding the car we were looking for! Everything turned out great! If you are looking for a brand new Honda near the Retama area I highly recommend Ana as she is very friendly, enthusiastic and knowledgeable of the vehicles they have in stock. More