Gillman Mitsubishi North

We found the vehicle we wanted on line and went to see it. Despite the fact that the car we were interested in was a used car, not even the make the dealership sells (a Chevy at a Mitsubishi dealership)t it. Despite the fact that the car we were interested in was a used car, not even the make the dealership sells (a Chevy at a Mitsubishi dealership)they were all friendly, helpful and seemed enthusiastic, especially Tim Ham who answered our questions and got us into the car we wanted. More

My car was hit by another driver on 3/29. Since then I have been looking for a new (used) car. I have been to so many dealerships, and talked to so many salesmen (and managers). I spent between 45 minu have been looking for a new (used) car. I have been to so many dealerships, and talked to so many salesmen (and managers). I spent between 45 minutes to an hour at each dealership trying to buy the right car. I even spent an hour at one dealership, only to have the general manager allow another salesman to buy the car instead of me - after I had called to confirm the car was still available and went directly to the lot. I still haven't received the claim check from the at fault driver's insurance company, but was preapproved for a Capital One auto loan, so I was ready to buy as soon as possible. My roommate bought a car from Gillman Mitsubishi last year and kept asking me why I didn't just go to that lot. I decided to look at their Gillman's website and found my perfect car. I have always wanted a Dodge Charger, but knew it was out of my price range. Due to my credit score, I knew getting financed would be difficult so I tried to stay withing the requirements of the Capital One loan. Unfortunatley, the Charger was over my loan amount. I decided to call Gillman's pre-owned car department anyway and was blessed to have Rick Guzman answer my call. I explained my situation and let him now which car I wanted. He quickly and confidently assured me we could work something out. Since the dealership is on the other side of Houston, I didn't want to waste my time. I did not. I set up an appointment to see Rick first thing the following morning and it was anything but a waste of time. He not only was able to work with my credit situation, he was also able to get me financed through one of their lenders so I could purchase the car I truly wanted (and at a comparable interest rate). They even held onto the car for me while I arranged for a friend to help me drive one of the cars home for me. I returned within 30 minutes and I swear the already clean car looked as if they had gone over it again, even though it was already sold. As long as I live in Houston - or even near Houston - Gillman Mitsubishi and Rick will always be my dealership and salesman. Actually, he was less of a salesman and more like a friend looking out for another friend. And, just for the record, Rick was not the only person I dealt with at Gillman. Every person I came across, even just in passing, was helpful and friendly. Employees I didn't even know would ask if I was the person buying the black Dodge Charger and how lucky I was to get it. It felt like there was a sense of pride they hold, knowing the integrity and quality of where they choose to work. I will strongly recommend Gillman Mitsubishi to anyone looking for a car, new or used. And if you come across Rick, tell him Brian says thanks again for the amazing experience he provided me while I made my first major purchase of my life. That's one milestone that I can keep close to my heart and remember fondly, until I can one day tell my grandchildren about my first car (that wasn't a cash car). More

These are great, I was in the vehicle I was looking for with a phone call. The whole process was streamline. They even let us use their internet to obtain needed paper work. Thank you. with a phone call. The whole process was streamline. They even let us use their internet to obtain needed paper work. Thank you. More

I had a good experience dealing with your dealership in almost every way.. However there is one problem that is still unsolved.. I was promised that the vehicle I purchased would have the GPS Navigation di almost every way.. However there is one problem that is still unsolved.. I was promised that the vehicle I purchased would have the GPS Navigation disc in it when I arrived to pick up my vehicle.. It wasnt in there and was suppose to be sent to me. It has been a month and still no disc..Thank you.. Jeff Shumaker More

Walter is great! Just bought my 8th Mitsubishi from this dealership. Walter has handled all our purchases. My daughter drives one too. Walter is great! The only sales person for us. dealership. Walter has handled all our purchases. My daughter drives one too. Walter is great! The only sales person for us. More

My saleman was Imad Chayeb and I was extemely pleased with him. However, the finance person that assisted me was NOT. Never shook my hand. He was not rude to me, but the way he conducted himself made with him. However, the finance person that assisted me was NOT. Never shook my hand. He was not rude to me, but the way he conducted himself made me feel like either I did not spend enough money, or I was just not to his standard. He called my car salesman in, because a receipt (cash) was needed, and was rude to him...in front of me and my wife. More

Thank you Rick for your awesome service! I am very pleased to be in a vehicle i absolutely love! You definitely were very helpful. This is the second vehicle purchased with you. Look forward doing bus pleased to be in a vehicle i absolutely love! You definitely were very helpful. This is the second vehicle purchased with you. Look forward doing business with you in the future. More

I had so much trouble trying to get into a vehicle with another dealership and stopped by Gillman just on a whim. Within an hour I was approved and driving off my in car! I was very impressed with Walter another dealership and stopped by Gillman just on a whim. Within an hour I was approved and driving off my in car! I was very impressed with Walter and the entire team at Gilman and they have a repeat customer here! More

Everyone at Gillman's Mitsubishi were very friendly and helpful. My sales associate was named Andre Horne. He was very patient and was very knowledgable over all products and services. I definetly would re helpful. My sales associate was named Andre Horne. He was very patient and was very knowledgable over all products and services. I definetly would reccommend Gillman and Adre Horne to friends and family. Also, in the future I plan to return my buisness to Gillman Mitsubishi and Andre Horne. More

I did not plan to come into your dealership to buy anything. I was so impressed with the customer services Donnie provided for my sisterl, that i had to have that type of relationship with your dealer anything. I was so impressed with the customer services Donnie provided for my sisterl, that i had to have that type of relationship with your dealership! More