Gillman Mitsubishi San Antonio

Josh, the finance director went above and beyond to help me get out my truck, and into the galant. From a consumer stand point this is rare, and all dealerships should follow this lead. Josh worked to find me get out my truck, and into the galant. From a consumer stand point this is rare, and all dealerships should follow this lead. Josh worked to find a deal that would work for my needs. The costomer service at this dealership is above anything I have ever experienced. Thank Josh for that. More

Josh in the finance department went above and beyond his duty to help me get a great deal and a great interest rate. I've never had anyone do this for me, I was pleasantly surprised. Not too many people go duty to help me get a great deal and a great interest rate. I've never had anyone do this for me, I was pleasantly surprised. Not too many people go out of their way to help you nowadays, but Josh did and I will be forever grateful to him. More

We never expected the purchase of a new vehicle to be such a great experience. Went in owing a bunch on a Toyota P/U with less than favorable credit and drove off in a beautiful Galant. Georges Guerrier such a great experience. Went in owing a bunch on a Toyota P/U with less than favorable credit and drove off in a beautiful Galant. Georges Guerrier went far and beyond anything my wife & I ever experienced buying a new vehicle. We plan to be back in the near future to purchase another vehicle and have already advised my neice and mother in law to visit Gillman Mitsubishi first. Thanks Georges & Monty!!! The Saenz Family - More

The overall experince at Gillman Mitsubishi was excellent. Michael Raunch was very helpful and a good salesperson. In the future, I would buy another car from him if it came down to it. My experinc excellent. Michael Raunch was very helpful and a good salesperson. In the future, I would buy another car from him if it came down to it. My experince with him and the dealership was outstanding. Gillman Mitsubishi was very helpful in finding me good rates and low prices to my satisfaction. I'm a satisfied customer. More

I went in with a budget and they did everything possible to get my payments down. I needed my mom to cosign, but wouldn't do so unless I could get the payments low enough for her to feel comfortable. Mike a to get my payments down. I needed my mom to cosign, but wouldn't do so unless I could get the payments low enough for her to feel comfortable. Mike and Tim accomplished this in only two visits. They were also very informative, friendly, and willing to help. More

I have been a life long Mitsubishi customer. I have to admit, i went to Gillman Mitsubishi with doubts i would ever get out of my upside down note on my previous Lancer, Not to mention my credit problems admit, i went to Gillman Mitsubishi with doubts i would ever get out of my upside down note on my previous Lancer, Not to mention my credit problems on top of that, but they did it and got me financed right away and got me into a new 2010 Lancer. So i am very happy with their service. Walking into Gillman was a very relaxing experience, Mike met with me right away after i spoke with him on the phone, and worked hard to get me a good deal. George Guerrier In financing was absolutely great also getting the payments i wanted and He had a very good attitude without being pushy and aggressive trying to talk you into paying for something you could not afford. I'll definitely be back. My only regret, i wish i would have came here years ago when i purchased my Eclipse and previous Lancer instead of Westloop Mitsubishi, i vowed never to go back there again after one salesman with an attitude like i needed to bow down to him for getting me into a Lancer and once the sale was final became very rude. I wish i would have given Gillman all my business. What was i thinking!!! More

I submitted an email through USAA, who certified Gillman Mitsubishi as having the vehicle specifications I wanted. I instantly got a phone call back from Mike Rauch within 10 minutes advising me that they h Mitsubishi as having the vehicle specifications I wanted. I instantly got a phone call back from Mike Rauch within 10 minutes advising me that they had several 2010 Mitsubishi Lancers with the features I requested. Mike was able to keep constant contact with me while setting every detail in place. Mike worked with Ray in Finance to get us a lower rate than what USAA was offering us. Gillman Mitsubishi has an express checkout and delivery service if you don't live close to the dealership to come by, which was great for me since we are about 2.5 hours away from San Antonio. Once everything was cleared through the bank Mike was on his way to deliver my new Lancer in person. He went over all the paperwork and answered any questions. He was friendly, professional, and well versed in the features of the Lancer. If we needed yet another car we would contact Gillman Mitsubishi because they gave us great service through the whole process. More

Great service very friendly will buy again!!! Went above and beyond to make the deal , service and parts department are friendly and helpful for your next car purchase you need to check out gillman Mitsubis and beyond to make the deal , service and parts department are friendly and helpful for your next car purchase you need to check out gillman Mitsubishi and the rest of the gillman auto group there world class!!! More

I drove to San Antonio (from Uvalde) planning to purchase a Hyundai Santa Fe, but received a call from Mike on my way into town asking me to come in and look at the comparable Mitsubishi Outlander. During th a Hyundai Santa Fe, but received a call from Mike on my way into town asking me to come in and look at the comparable Mitsubishi Outlander. During the presentation and test drive. Mike was courteous, knowledgable and truly interested in my needs for the car and making sure it was the right vehicle. He even suggested I test drive the 4 cylinder rather than the more expensive V6 and he was right, the 4 cylinder trim was great. I ended up purchasing the Outlander - a better car that fit my needs for about 7k less than the Santa Fe I had originally planned on. Throughout the negotiation, Mike was up front and honest in negotiating a fair deal and it was easily the best experience I have ever had purchasing a new car. The dealership honored internet pricing discounts, Sam's Club pricing and found two major cash back rebates I was eligible for and I was able to purchase the car that best fit my needs for much much less money than anticipated. More

Gillman Mitsubishi of San Antonio charged my wife $550 for the 30k service on a 2008 Mitsubishi Outlander XLS. She was in tears when she called me on her way home. I called the dealership, spoke to Ashl for the 30k service on a 2008 Mitsubishi Outlander XLS. She was in tears when she called me on her way home. I called the dealership, spoke to Ashley the service writer, then Richie the service manager, who both stated the service was expensive because the vehicle has a CVT transmission and required "special equipment and fluid". I kept explaining that the XLS had a 6-speed automatic, that I was positive of this. Richie kept telling me that as of a couple years ago, "all Lancers and Outlanders have the CVT". After a few minutes of back and forth, he put me on hold. By then I was on the Mitsubishi website, and could see that only 4-cylinders had the CVT. When Richie came back, the story changed, the service was expensive because the dealer followed the "severe maintenance" schedule because I lived in Texas. I answered that the vehicle didn't tow anything, wasn't driven on dusty roads, didn't do a lot of stop and go traffic, that it did not fit any of the parameters for "severe maintenance". He replied that I could go to the other Mitsubishi dealer in San Antonio, that they did the same thing. He also said my spouse agreed to the servicing, and I said all she asked for was the 30k service, nobody gave her an estimate of $550 for the "severe" schedule. His last remark was that it seemed I thought they didn't know what they were doing, and my last answer was if you can't even tell me what transmission is in one of your vehicles, it certainly makes me wonder. That terminated the conversation. I can only hope that I don't have transmission problems, they will probably try to replace the 6-speed with a CVT. That would be interesting. More