Back

Gillman Subaru North

Houston, TX

4.1
156 Reviews

18010 Interstate 45 North

Houston, TX

77090

Directions

By Type

156 Reviews of Gillman Subaru North

January 23, 2023

Calling to make an appointment was quick and easy. Driving up and using the express service was efficient. The call letting you know your vehicle was done was courteous and professional. The complimen More

by emilyguidry826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Managment
Jan 25, 2023 -

Gillman Subaru North responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2023

The service department customer service is outstanding. They are extremely sensitive to their customer needs. They are totally focused, Their waiting room is outstanding, They keep you advised as your car More

by tadoveno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Solis, and Service Department Manager, Reputation Managment
Jan 18, 2023 -

Gillman Subaru North responded

Hi Tadoveno, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 16, 2023

As always, the service at Gillman North is very exceptional. I had service at another Subaru dealer one time in their service was marginal at best. More

by gbyland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Reputation Managment
Jan 18, 2023 -

Gillman Subaru North responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 18, 2023 -

gbyland1 responded

You will always have high ratings as long as you stay true with old school customer service values.

December 26, 2022

Service department is great! Work is done in a timely manner and personnel are efficient and friendly! More

by janevannort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Managment
Dec 28, 2022 -

Gillman Subaru North responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2022

I have always been pleased with the level of service. Jackie York is my service advisor and someone I trust. He has gone out of his way to help me. More

by Ace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reputation Managment
Nov 07, 2022 -

Ace responded

Review has been completed

October 18, 2022

This dealership has always provided excellent service. Customer service is their first priority. The facility is perfect while waiting for your vehicle to be serviced. Will always use Gillman Subaru. More

by Cajunpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Managment
Oct 21, 2022 -

Gillman Subaru North responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2022

The service advisor is efficient. Location is ok but waiting area needs atleast somethin to munch while waiting. Other than beverages. More

by Cguils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 03, 2022 -

Gillman Subaru North responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2022

Overall a great experience. From delivery to follow up, I have been impressed with the attention to customer service. My Outback was ready before the delivery date. Patrick comm More

by Rnorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Clausen, Steve Daunoy, Reputation Managment
Sep 03, 2022 -

Gillman Subaru North responded

Hello, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Team Gillman Subaru North!

August 12, 2022

Poor customer service from management. Getting the paperwork done was a nightmare. messed up window film not fixed. Salesman LIED about extended warranty and the management said they woul More

by davidccrowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reputation Managment
Aug 15, 2022 -

Gillman Subaru North responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (281) 784-1000 and we will work with you personally in rectifying the issues you experienced.

Aug 15, 2022 -

davidccrowell responded

I have left many messages and never a return call. When you have a moment and actually mean what you say above call nancy, as i have left my number many times.

July 25, 2022

Gillman Subaru and Patrick Clausen have been our trusted go to dealership and salesman since 2005. I have had a Lexus as a secondary car, but the service and trust from Gillman Subaru has now made us a 3 S More

by landjhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Managment
Jul 27, 2022 -

Gillman Subaru North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Team Gillman Subaru North. We hope you continue to choose us for all your automotive needs! Take care!

...
4
...