Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gilroy Chrysler Dodge Jeep Ram
Gilroy, CA
87 Reviews
The Gilroy Chrysler Dodge Jeep Ram Way
Here at Gilroy Chrysler Dodge Jeep Ram, it is our mission to be the automotive home of drivers in the Gilroy, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Dodge, Jeep, Chrysler, Ram models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Gilroy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 87 reviews
August 29, 2026
EVERYONE AND EVERYTHING WAS GREAT EXCEPT THE PHONE SYSTEM!!! I CAN NOT GET A HOLD OF ANYONE IN SERVICE UNLESS I CALL FINANCE OR PUS ANOTHER BUTTON. WE NEED AN EASIER WAY TO GET TO SERVICE. PLEASE HE SYSTEM!!! I CAN NOT GET A HOLD OF ANYONE IN SERVICE UNLESS I CALL FINANCE OR PUS ANOTHER BUTTON. WE NEED AN EASIER WAY TO GET TO SERVICE. PLEASE HELP US. THANK YOU More
by denabilt23
Verified CustomerEmployees Worked With
August 23, 2026
Great service. Staff is easy to work with. Sales department doesn't bombard you while being in service. Staff is easy to work with. Sales department doesn't bombard you while being in service. More
by MANDANI
Employees Worked With
August 23, 2026
8th transmission. Ridiculous, not enough fighting with corporate for the customer. I paid a lot of $ for that vehicle. Ridiculous, not enough fighting with corporate for the customer. I paid a lot of $ for that vehicle. More
by mario40
Employees Worked With
August 19, 2026
I had a very pleasant experience bringing my ram here for the first time I would highly recommend the service center the first time I would highly recommend the service center More
by gregienni
August 11, 2026
Ernie was attentive at making sure that my van's services needs were attended to in a timely manner, and that the job was finished as soon as it could be. I was very appreciative to be out of there WITH MY needs were attended to in a timely manner, and that the job was finished as soon as it could be. I was very appreciative to be out of there WITH MY VAN the same morning! More
by richdel_1
Employees Worked With
Ernie = FIVE STARS!
August 11, 2026
My experience with this dealership has been pretty bad. Two days after I bought a brand-new 2026 Chrysler Pacifica, the check-engine light came on. I took the car in and they replaced the auxiliary battery Two days after I bought a brand-new 2026 Chrysler Pacifica, the check-engine light came on. I took the car in and they replaced the auxiliary battery. Two weeks later the light came on again. I called the service department, they scheduled a driver to pick up the car, and I waited an hour and a half for someone to show up. I don’t know what kind of “new” cars they sell there, but I wouldn’t trust this place at all. I regret buying from them and putting my trust in them. More
by arikz79
August 03, 2026
Gilroy was so good to me. They guided me very well with the process of ordering my vehicle from all the way across the country. I would recommend from anywhere. They guided me very well with the process of ordering my vehicle from all the way across the country. I would recommend from anywhere. More
by blackpearlsummit
August 03, 2026
Did a great job and gave us some great information. Thank yo for the great customer service! Thank yo for the great customer service! More
by cromwell0
Employees Worked With
