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Ginn Chevrolet - Service Center

Covington, GA

4.3
59 Reviews

59 Reviews of Ginn Chevrolet - Service Center

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October 01, 2025

It was quick and easy. Ashley was great and very helpful. I recommend Ginn for service and buying. More

by MICAH.EAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 01, 2025 -

Ginn Chevrolet responded

Thank you, Micah! I'm thrilled to hear that your experience with Ginn Chevrolet was quick and easy. Ashley will be glad to know you found her helpful. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 30, 2025

Good and efficient service. Kept me informed on what was going and the progress Nice and clean waiting room More

by NOAHARK716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Sep 30, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review, Noah! I'm glad to hear you had a good and efficient experience at Ginn Chevrolet. Keeping you informed and providing a comfortable waiting environment is important to us. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 17, 2025

I’m not too happy that they had to look at my truck. How would I know if they know everything‘s OK with the motor? I guess that’s the reason they extended the warranty you would think when you buy $85,0 More

by motorhead13133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
Sep 17, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I understand your concern regarding the inspection of your truck, especially after such a significant investment. At Ginn Chevrolet, we strive to ensure our customers feel confident in their vehicle's performance and quality. Your feedback is incredibly valuable, and I encourage you to reach out to me directly so I can discuss your concerns more thoroughly. I appreciate your input and we hope to restore your confidence in Chevrolet for your future needs. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

September 11, 2025

Ginn treated me with respect. They have a very comfortable waiting room, if you would like to wait on your vehicle being serviced. Your technichan will keep you informed on your More

by GIBBSA6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Sep 12, 2025 -

Ginn Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience at Ginn Chevrolet and appreciated our comfortable waiting room. It's great to know that our technicians kept you informed during your vehicle's service. We look forward to welcoming you back for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 23, 2025

The service at this dealership is a 10 out of 10! I will always come here to get my oil changed or any of my car needs ! Mr Jerry in the service department is always nice and knowledgeable! Thank you More

by SASHAFIERCE2643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Elmore(963)
Aug 23, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review, Sasha! I greatly appreciate your kind words about our service and Mr. Jerry. I'm thrilled to hear that you trust Ginn Chevrolet for your oil changes and car needs. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 08, 2025

Super work, understand customer and issues, completed work without question and provide fully ready vehicle in timely manner. More

by CHILDERS.MAILSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda, service manager
Aug 08, 2025 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Ginn Chevrolet and that we were able to meet your needs in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

August 01, 2025

Brand new truck that IS still under manufacture warranty and we are getting the run around for repairs and customer service has been very poor. We have a brake monitor that went out , but my brake pad are s More

by gayon.washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
GMC Covington
Aug 04, 2025 -

Ginn Chevrolet responded

Thank you for sharing your experience with us, Gayon. I understand your frustration regarding the issues with your truck and the communication you've received. It's important to us that our customers feel supported throughout their ownership experience. I appreciate your feedback and would encourage you to reach out to me directly at Ginn Chevrolet so we can discuss your concerns further. We want to ensure you receive the service and support you deserve. Thank you for your patience, and we hope to hear from you soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 16, 2025

We absolutely love Ginn! Ashley is always so kind and knowledgeable. It makes the process so much easier when repairs are required! More

by SAP83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martin
Jul 16, 2025 -

Ginn Chevrolet responded

Thank you so much for your review! I'm happy to hear that you love Ginn Chevrolet and appreciate Ashley's kindness and expertise. I'm glad to know that she makes the repair process easier for you. We look forward to assisting you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 11, 2025

Consistently the best service department around. Great communication, with your vehicle returned with all service completed, on time, and most importantly, clean! More

by DWBERND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Yolanda
Jul 11, 2025 -

Ginn Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback about our service department at Ginn Chevrolet. It's great to hear that you value our communication and the timely return of your clean vehicle after service. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

July 10, 2025

I am pleased with the service. The work done on my Corvette was done quickly and effectively. More

by glsky123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not aware of names. Yolanda was efficient in setting up the service.
Jul 10, 2025 -

Ginn Chevrolet responded

Thank you for your review! I'm glad to hear that you are pleased with the service and that the work on your Corvette was completed quickly and effectively. Your feedback is appreciated, and we look forward to serving you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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