We took our car there to have them run it through a fuel pressure check, check codes, check battery, and then change spark plugs as we had an occasional slow crank starting. After 24 hours without hearing anything back from them, we called them, and we were told that the technician took it out for a drive, and could not replicate problem. My husband was upset that they did not do as requested. He told them to do as requested first. They then started to do our request. My husband complained about this to their service Manager, who argued over the phone with my husband. After getting our car back after 28 hours, we then found out they drove the car for 42 MILES!!! Complained to the General Manager, who said "it's normal for our service department to test drive cars 42 miles, we even drive some up to 300 miles"!! What??? Either that's the poorest excuse I've ever heard or somebody doesn't know what the xxxx they're doing! 42 miles equates to about an hour of driving! So, they drove my car around for an hour the first 24 hours of it being in their shop and then did what we requested in the last 4 hours of having our car, great business model Ginn!! They will never get our business again!