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Ginn Chrysler Jeep Dodge Ram

Covington, GA

4.5
201 Reviews

2251 Access Rd

Covington, GA

30016

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201 Reviews of Ginn Chrysler Jeep Dodge Ram

June 27, 2025

The customer service was great the sales team was very helpful I had a overall great experience More

by john.doe21279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadijha Florence, Phillip Shakespeare
Jun 28, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review, John! I am happy to know that you had a great experience with our sales team at Ginn Chrysler Jeep Dodge Ram. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 26, 2025

Best place to get your car serviced. I would highly recommend. Both service advisors, Rebecca and Maurice are great More

by zachhill11.zh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach, Shelton Jones, Joseph Griffiths, Khadijha Florence, Phillip Shakespeare
Jun 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your review, Zach! I'm glad that you had a great experience at Ginn Chrysler Jeep Dodge Ram and that Rebecca and Maurice provided you with excellent service. We appreciate your recommendation and look forward to assisting you again on your next visit. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 26, 2025

This dealership was great, knowledgeable, knew what our budget was and stayed as close as they could to my budget. What's even better they were able to get me financed after bankruptcy. Shavon was absolute More

by Jgoodson0314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
Jun 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback! I'm happy to know that our team at Ginn Chrysler Jeep Dodge Ram was able to assist you so effectively, especially with financing after bankruptcy. Shavon will be delighted to know that you appreciated her help. We look forward to serving you again in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 26, 2025

Great Staff, very pleased with the service. Shavon, and Zach were Awesome! Thank you all. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
Jun 26, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you, Jon! I appreciate your feedback and am glad that you had a great experience with our staff, especially Shavon and Zach. Your satisfaction means a lot to us at Ginn Chrysler Jeep Dodge Ram. We look forward to welcoming you back soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 22, 2025

Great customer service. I had a steering issue no other dealer could fix. They fixed it the first time it was brought to them. It has been weeks now and vibration has not re More

by leondturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Leond! I'm thrilled to hear that you received great customer service at Ginn Chrysler Jeep Dodge Ram and that we were able to resolve your steering issue on the first visit. It's fantastic to know that you've been enjoying a smooth ride without any vibrations. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 21, 2025

Excellent service, friendly and informative. Answer any questions you may have and service was quick. More

by lindaryder1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service department employees were excellent., Khadijha Florence
Jun 22, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review, Linda! We appreciate your kind words about the excellent service and our team's friendliness at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that your questions were answered and that you received quick service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 20, 2025

Best service I have received at a dealership hands down. Employees were very professional and knowledgeable, smiles all around and made sure I was comfortable! Great service! More

by ian.johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 20, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for the fantastic review, Ian! I truly appreciate your kind words about our service and team at Ginn Chrysler Jeep Dodge Ram. It’s great to hear that you felt comfortable and that our employees were able to provide you with a professional experience. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 18, 2025

Thanks for a Great service of an oil change and tire rotation! Looking forward to the next service! More

by mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple Technicians
Jun 19, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with your oil change and tire rotation at Ginn Chrysler Jeep Dodge Ram. We look forward to seeing you again for your next service! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 17, 2025

Customer service is horrible and purchasing a warranty and not being able to use it when you need it is crazy in this economy. Only to collect money and not service customers. I will start going back to C More

by patriceivory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 18, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Patrice. I understand your concerns regarding customer service and warranty utilization, and I appreciate your feedback. At Ginn Chrysler Jeep Dodge Ram, we strive to provide excellent service and ensure our customers are well-informed about their purchases. If you would like to discuss your situation further, please feel free to reach out to me directly. We value your insights and aim to improve. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 16, 2025

Shantel and Austin are awesome! Staff is excellent! Brian knows a lot about cars! Thank you More

by jacam767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Jones
Jun 16, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team, especially with Shantel, Austin, and Brian. At Ginn Chrysler Jeep Dodge Ram, we pride ourselves on our knowledgeable staff and excellent service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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