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Gjovik Chevrolet Buick GMC, Inc. - Service Center

Sandwich, IL

4.6
196 Lifetime Reviews Review Dealership

196 Reviews of Gjovik Chevrolet Buick GMC, Inc. - Service Center

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March 06, 2021

"I arrived about 7:15 for a 7:30 appointment-employees..."

- KARDOLDER

I arrived about 7:15 for a 7:30 appointment-employees were inside and asked if I was there for service. Told me to pull in front of doors and they would open shortly. Evidently that meant they do not open until 7:30 on the dot. I understand that, but they should have told me that if I needed to be earlier just to do the night drop, which we ended up filling that out because my ride was there at 7:30. I would have filled that out when arriving at 7:15 and just left. Also, when picking up my vehicle there was a lug nut attachment in my cup holder. I thought it was yours and returned it to the salesperson. He told me that it was mine. I later discovered they had gotten into the back compartment of my vehicle and gotten it out and left the case laying in the back. I was a little surprised that they had to go thru my vehicle compartment to get that out-would have thought they would have shop one that they use. The staff was friendly and explained what they did to the vehicle, but was a little disappointed on the above issues.

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Yes
Employees Worked With
February 27, 2021

"Always very professional service. Easy to get an..."

- KMM1996

Always very professional service. Easy to get an appointment. Courteous employees. My husband and I have purchased several vehicles from Gjovik and always bring them back for service.

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Employees Worked With
Todd Fuller
Feb 28, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd and our team look forward to continuing being your dealership of choice in the future! The Gjovik Chevrolet Buick GMC team 630-552-3422

February 07, 2021

"Needed an oil change that day, got I and out in an hour...."

- bankin1121

Needed an oil change that day, got I and out in an hour. Very pleased.my husband passed away and I forgot about needing a oil change til the last minute. I called and was able to get in that afternoon.

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Yes
Employees Worked With
Feb 07, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Please accept our condolences on your husband's passing. The Gjovik Chevrolet Buick GMC team 630-552-3422

January 25, 2021

"Service department was great, good drop off service and..."

- LISSAJIM

Service department was great, good drop off service and they were very informative about my cars needs. Practiced good social distancing. The staff in the service department is always very friendly and helpful.

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Yes
Employees Worked With
Jan 25, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Lissa, It's great to hear that service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gjovik Chevrolet Buick GMC, Inc.! The Gjovik Chevrolet Buick GMC team 630-552-3422

January 20, 2021

"Thanks to Amanda and everyone in the Service Dept. your..."

- SMPBW

Thanks to Amanda and everyone in the Service Dept. your help was great! Been a Gjovick customer for years and it's always been great!

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Yes
Employees Worked With
Jan 20, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We appreciate your loyalty to Gjovik! The Gjovik Chevrolet Buick GMC team 630-552-3422

January 15, 2021

"GREAT SERVICE! Will definitely be back for service in the..."

- HRNGTN1

GREAT SERVICE! Will definitely be back for service in the future. Having a non GM brand vehicle was not a problem for the service team. Thanks Gjovik!

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Yes
Employees Worked With
Jan 17, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you for taking the time to leave us this fabulous, five-star review! We appreciate your business and our team looks forward to serving you again soon! The Gjovik Chevrolet Buick GMC team 630-552-3422

January 15, 2021

"The experience was great. However, I made the appt last..."

- MPFAFF1213

The experience was great. However, I made the appt last week but it wasn't in the books but Amanda worked to get me in.

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Yes
Employees Worked With
Jan 15, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you for choosing Gjovik Chevrolet Buick GMC, Inc., your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Gjovik Chevrolet Buick GMC team 630-552-3422

January 13, 2021

"The service was awesome and the repairs that were done..."

- BEECHARLES83

The service was awesome and the repairs that were done exceeded my expectations. I could not believe the look of my truck and it was done the same day.

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Yes
Employees Worked With
Other Employees : Todd
Jan 13, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Charles, Thanks for sharing your thoughts about your service experience with Gjovik Chevrolet Buick GMC, Inc.. We appreciate your business and hope to see you again soon! The Gjovik Chevrolet Buick GMC team 630-552-3422

January 09, 2021

"Great service, great staff, great pricesOnly place I..."

- CHERYL

Great service, great staff, great prices Only place I take my car. I have never gone anywhere else for service Got it done very quickly

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Yes
Employees Worked With
Jan 11, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you, Cheryl, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gjovik Chevrolet Buick GMC, Inc.. The Gjovik Chevrolet Buick GMC team 630-552-3422

January 07, 2021

"The service department was helpful and very accommodating..."

- kthhrms

The service department was helpful and very accommodating in setting appointment to our need. The cost of the service and parts to me were on the high side.

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Yes
Employees Worked With
Jan 08, 2021 -

Gjovik Chevrolet Buick GMC, Inc. responded

Thank you for sharing your feedback for our service department! We will share your comments with them, and we hope you will give us another opportunity to serve you. The Gjovik Chevrolet Buick GMC team 630-552-3422

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