"Very Good Experience"
We are a repeat customer from 10 years ago and recently worked with both Nick Theodor and Kurt Gonzalez while purchasing a 2018 CR-V. What can be a stressful situation turned out to be a pleasant experience. Both Nick and Kurt were great to work with.
"Generally very good experience"
Their price was fair; however they played games with the value of my tradein. After telling me that by trading the car to them rather than selling it on the open market I would save the cost of a 7% tax rate (which is applied to the DIFFERENCE between the new car value and the tradein), they proceeded to take back most of that savings by offering me a lower tradein value than the market indicates. They claimed that my car probably would have to be loaded onto a truck to be taken elsewhere to sell, at great cost to them. This was probably not true; it was a very low-mileage Toyota Prius in virtually perfect condition that probably will sell in a few days at a very fair profit margin.
This was the only really negative thing I can say about this dealer. In other ways the salesman and his supervisor were very good.
"First Class Service!"
Ramon was extremely knowledgeable and friendly, making the entire process easy! Ramon arranged several cars and different models for test drive before I decided on the 2018 Accord. Working with Ramon, I was able to get a great price and was never pressured. I would highly recommend working with Ramon when purschasing your next vehicle.