Gladstone Dodge Chrysler Jeep Ram

Unprofessional and "Un"Knowledgeable Unfortunately I have taken my vehicle there four or five times over the course of five years. Problems were never fixed only more were created each ti Unfortunately I have taken my vehicle there four or five times over the course of five years. Problems were never fixed only more were created each time I took the vehicle in. Rachel who's supposed to be customer friendly and helpful. Expresses nothing but attitude and belittles the customer knowledge on their own vehicle and Company they invest their money in. Their prices are marked way up, along with the lack of resolving any one issue I had in particular. They always blame the electronics 4 things not processing properly but yet never fixed it. They gave me the run around and got me for more than I like to say. Took my car 30 minutes south and have the best experience of my life at Reed's dealership and Kansas City Kansas. Prices were the same as what they are supposed to be nationally Rachel was not there did not talk back to any customer and resolved any and all issues I actually expressed. Do not take your vehicle 2 Gladstone Dodge and Chrysler. You will end up meeting Rachel and quickly realize you made a mistake. Spend the extra 1/8th of a tank to get real quality service a little further south. More

Lost my Keys They lost my keys and I have to pay over $100.00 for a replacement. I called the dealership over seven time and e-mail them. They lost my keys and I have to pay over $100.00 for a replacement. I called the dealership over seven time and e-mail them. More

What a marvelous experience I purchased a new 2017 Ram 1500 from Gladstone Dodge. Liz Fischer was my salesperson. I told her what I wanted and she and the staff made it happen wi I purchased a new 2017 Ram 1500 from Gladstone Dodge. Liz Fischer was my salesperson. I told her what I wanted and she and the staff made it happen without all the back and forth. They accomidated me were very thoughtful and never wasted my time. Thank you Liz and staff at Gladstone Dodge More

KAM IS AWSOME! MY NEIGHBOR TAMMY WORKS IN THE OFFICE, AND SO AT HER RECOMENDATION, IN 2015, I BOUGHT A 2014 DODGE CHARGER FROM SCOTT, MY CREDIT WASN'T GREAT AT THE T MY NEIGHBOR TAMMY WORKS IN THE OFFICE, AND SO AT HER RECOMENDATION, IN 2015, I BOUGHT A 2014 DODGE CHARGER FROM SCOTT, MY CREDIT WASN'T GREAT AT THE TIME BUT THEY GOT HER DONE. LOVED MY CHARGER, GOT A GOOD PRICE, AND SO THEN YESTERDAY, I HAD A WHIM TO GO LOOK AT THIS ONE PARTICULAR JEEP I SAW ONLINE AND KAM NOT ONLY FOUND THE CAR BUT GOT ME A SWEET DEAL ON A BRAND NEW 2017 JEEP CHEROKEE TRAILBLAZER, I FREAKING LOVE IT, LOVE GLADSTONE DODGE, TRULY A NORTH OF THE RIVER GEM. IF YOU GO TO GLADSTONE DODGE ASK FOR KAM FOR NEW VEHICLES OR SCOTT FOR USED AND YOU CAN'T GO WRONG. More

DO NOT GO THERE!!!!!! First of all I got my truck tow there and sitting there for over week not even look at. I was told everyday my truck will be in shop tomorrow. Every t First of all I got my truck tow there and sitting there for over week not even look at. I was told everyday my truck will be in shop tomorrow. Every time I call them they make full of xxxx excuse!!! Well got my truck back today then got home notice something is missing out my truck. My coin clip gone and my 40 dollar lotto scatter is gone. Who go thru my truck with personal stuff in there. Gladstone dodge u guys suck!!! Been lie to and stealing xxxx out my truck. More

LIED to The salesman LIED to me my payments was not supposed to start until Nov. but I got my first statement for Sept. I feel I wasn't treated with any respe The salesman LIED to me my payments was not supposed to start until Nov. but I got my first statement for Sept. I feel I wasn't treated with any respect also didn't go over the vehicle with me. I was also told my first oil change will be free will be waiting to see if that happens on that. More

Jeep Deal! Jerry Hicks helped me get two deals done less than a month apart. Truly a great individual to work with! Would recommend him to a friend any day. Jerry Hicks helped me get two deals done less than a month apart. Truly a great individual to work with! Would recommend him to a friend any day. More

Was satisfied Jerry Hicks was able to get us in the price range we were satisfied with. The gentleman that helped us design our leather seats was very helpful and p Jerry Hicks was able to get us in the price range we were satisfied with. The gentleman that helped us design our leather seats was very helpful and pleasant as well. More

Awesomeness Car Buying Experience! Elizabeth Fisher was my sales person. I called and asked if there were any used Ram 1500, she said why buy used we have great incentives on new 2017's Elizabeth Fisher was my sales person. I called and asked if there were any used Ram 1500, she said why buy used we have great incentives on new 2017's, so I met her to take a look. I test drove 3 different models including a 2500, she never rushed me and was very thorough, even though it was a Friday around 6 or 7 and they close at 8 pm. I found the style I liked but I wanted a longer wheel base, so they located it from another dealer and accepted my offer and made it happen giving me top dollar for my trade! Best car buying experience ever! Thanks Elizabeth, all the managers and Gladstone Dodge! More

2016 Ram Rebel I bought a 2016 RAM Rebel and was helped by Morgan, who did an outstanding job. He has since been helpful and even remembers me from before. All of I bought a 2016 RAM Rebel and was helped by Morgan, who did an outstanding job. He has since been helpful and even remembers me from before. All of the personel I have come into contact with have been courteous and helpful. More