Gladstone Dodge Chrysler Jeep Ram

Nick was really friendly and willing to help with all my questions and concerns. He made my first car purchase an amazing experience!! I would definitely buy here again. with all my questions and concerns. He made my first car purchase an amazing experience!! I would definitely buy here again. More

Great experience This dealership was great. They were not pushy. They found me a better interest rate than what I came in with. I would definitely recommend them to so This dealership was great. They were not pushy. They found me a better interest rate than what I came in with. I would definitely recommend them to someone else. More

As a first time buyer I was very impressed with the atmosphere and how well they worked with me as a customer. Very informative and friendly. with the atmosphere and how well they worked with me as a customer. Very informative and friendly. More

I've had a great experience when working with Gladstone Dodge. Scott and team have been extremely helpful, even if slightly reluctant to join in on the test drive of the Charger when working with Gladstone Dodge. Scott and team have been extremely helpful, even if slightly reluctant to join in on the test drive of the Charger Hellcat. More

Best Service and Prices in KC! I have bought from Gladstone many times and they always make sure I get taken care of. No hours of price haggling, no empty promises, just honest fol I have bought from Gladstone many times and they always make sure I get taken care of. No hours of price haggling, no empty promises, just honest folks selling cars. I have had a few issues with my Chrysler but they were quick to address the issue, resolve the problem, and get me on my way. Adam and Andy are great to work with! More

I really need a new vehicle but didn't expect to be driving one out today much less as quick and painless as the folks here made it! Thanks. but didn't expect to be driving one out today much less as quick and painless as the folks here made it! Thanks. More

Run Away Basically in a nut shell verbally made a deal and once we were getting our apps screened they came back with a complete diff price then what was said! Basically in a nut shell verbally made a deal and once we were getting our apps screened they came back with a complete diff price then what was said! Wasted our time an didn't care a bit. Shame on them... terrible business and the typical scamming car dealerships that give all the other dealerships a bad name. Erinwalker155@hotmail.com is my email is anyone has questions. More

Gladstone Dodge body shop provided poor customer service I have taken my car to the body shop many times to have work done on it due to car accidents or other problems as well. The previous body shop employ I have taken my car to the body shop many times to have work done on it due to car accidents or other problems as well. The previous body shop employees Rachel and her manager Michelle where always friendly, knowledgable, and provided good customer service. However up until this year I was in the process of buying a new car from Gladstone Dodge and I always gave good referrals of customers wanting to buy a new or used car up until now. When I had my Chrsyler 300 fixed from the body shop the bill was almost 5,000 that my insurance company would only cover a small portion of my claims the body shop agreed to pay half of the rental car bill as the manager Loney confirmed it with the general manager Anderson Foster however when I double checked with Enterprise Rent A Car several times half of the rental car bill was never paid by the body shop at all not until I complained to the general manager Anderson Foster about it. My rental car bill went into collections and I was put on the do not rent list from Enterprise Rent a Car simply because the Gladstone Dodge Body shop refused to amend my original agreement from half of the rental car bill to the full amount. However when I checked with Enterprise Rent a Car they confirmed that the rental car bill was finally paid off by the body shop and my name was taken of the do not rent list and out of their collections department but if Gladstone Dodge made almost 5000 but refused to pay the rental car of 300 shows that they are just wanting to make money without providing good customer service. I am not saying that every employee or manager who works at Gladstone Dodge is bad but this has only been my recent experience with the body shop employees there now and the general manager Anderson Foster. I changed my mind on buying a new car there and will spend my money on a new car or getting repair work done elsewhere. More

Doesn't Honor Deal Gladstone Dodge made me an offer for a car. The next day when I called back they they gave me the run around for a few hours and then said they no lo Gladstone Dodge made me an offer for a car. The next day when I called back they they gave me the run around for a few hours and then said they no longer wanted it. What the heck, if you didn't want it in the first place then why did you offer to buy it? Shady! Not Cool. More

My Used 2014 Dodge RAM dies while on the highway My vehicle has been in service with Dodge 4 times since the beginning of August, 2015. It randomly shuts off when I’m driving down the highway, puts My vehicle has been in service with Dodge 4 times since the beginning of August, 2015. It randomly shuts off when I’m driving down the highway, puts itself into neutral and loses power. I’ve had it in twice at Gladstone Dodge, where I originally purchased the vehicle, and twice at Olathe Dodge. They can’t figure out the problem. I drive over 100 miles roundtrip per day, and they will not allow their technicians to drive it over a certain amount of miles to properly diagnose it, even after I have given them permission to drive it an unlimited amount of miles to fix it. I purchased the 2014 Dodge RAM 1500 on October 10, 2014 – haven’t even had it a year. I’ve made 12 payments, 4 of which the vehicle has been in the shop. Today they instructed me to come pick up the vehicle – they have a module plugged into the diagnostic steering column port and a button I have to push that relays information to this box. Even after I have provided video of what the truck does, they want me to push this button when I’m driving 70 MPH on the highway and it dies on me. When did I stop becoming the consumer and became a technician? Isn’t this why I have a manufactures warranty? Why is this not safe for their technicians to diagnose, but its fine for me and my family? This vehicle is a death trap not only to its passengers, but any vehicle around it when it stalls. I have had a case open with Chrysler since August, but it is no help. I told the technician today I wasn’t sure if I could hit the button in time when the vehicle dies while driving because I freeze up when it stalls and I have to immediately look for a safe place to pull over – pushing this button isn’t going to be a natural reaction. He wasn’t concerned, and said not to worry, I can push the button the next time it can store up to 3 of the recordings. I don’t qualify for the lemon law because I purchased the truck with 5,533 miles on it. More