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Gladstone Dodge Chrysler Jeep Ram

Gladstone, MO

2.3
258 Reviews

5610 North Oak Trafficway

Gladstone, MO

64118

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Showing 258 reviews

March 09, 2014

Scott Grogg was great. He spent a lot of time with us to find the car that was a good match for us. He was very friendly and helpful. But the employee (I don't remember his name) that wanted to sell us ex More

by acarr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Grogg
May 31, 2014 -

Gladstone Dodge Chrysler Jeep Ram responded

Gladstone Automotive is pleased to hear that Scott performed at a high level. We are sorry that the finance portion did not go as smoothly as expected. The only explanation we can offer is that we are required to present the warranty options to every customer and have every customer sign that they either accept or deny that coverage. It is protection for all involved. Again we apologize for your concerns in that area.

March 02, 2014

We've delt with Gladstone Dodge before (2 years ago) and liked the service there as well.. they make sure they can help you no matter what and get you a better deal. :) More

by crash4748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Grogg
February 04, 2014

I originally called the dealership regarding a used truck I saw listed on the internet. Tony was the salesman I spoke with. Tony stated that truck had gone to auction, but took the time to talk to me about More

by sdw4901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Battaglia
January 30, 2014

Scott was very knowledgeable and friendly. He answered all of my questions in a direct business like matter. He didn' t talk down to me. I will definitely pass his name on to my friends. More

by smhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marguet
January 24, 2014

My overall experience at Gladstone Dodge was excellent. Tony spent a lot of time finding the perfect jeep cherokee for my family.Tony was very knowledgeable about the cars he showed my husband and I. The More

by angiefoster0706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thompson, Tony Battaglia
January 17, 2014

Looking for a Jeep Grand Cherokee for my daughter. Found a great one, but was disappointed on the trade-in option amounts, so we ended up just buying it out right. The dealership came through with all of t More

by bs5253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Battaglia
January 15, 2014

I love my Camaro so much that when I'm having a bad day I go look at it and I feel better! I'm so glad we were able to work out a deal on my shiny red Camaro! More

by Angela9971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Cash, Adam Cash
January 08, 2014

Upon checking out Gladstone Jeep, I met Scott Grogg who epitomized professional character, understanding my needs and wants. I will be making a future purchase. More

by JTaylor4him
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Grogg
January 07, 2014

Salesman, Jake Clark, performed with excellence and I had a pleasant, satisfying experience dealing with him. Other salesmen were adequate but did not seem interested in me. Had problem with software in id More

by nobake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Clark
December 30, 2013

We went to this dealership in pursuit of a Honda CRV that we had seen listed online. Nick was very friendly from the start and the vehicle was in excellent condition. We were able to get the price where we n More

by jfparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ballard
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