
Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
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Scott Grogg was great. He spent a lot of time with us to find the car that was a good match for us. He was very friendly and helpful. But the employee (I don't remember his name) that wanted to sell us ex find the car that was a good match for us. He was very friendly and helpful. But the employee (I don't remember his name) that wanted to sell us extended warranties was rude and insulting. He is the reason why I would never buy another car at Gladstone Dodge nor would I recommend it to another person. He made what was a positive experience into a stressful experience. Again I really appreciate Scott and all he did to find us the perfect car. But the last employee that was trying to sell us the warranties ruined the entire experience for us. More
We've delt with Gladstone Dodge before (2 years ago) and liked the service there as well.. they make sure they can help you no matter what and get you a better deal. :) and liked the service there as well.. they make sure they can help you no matter what and get you a better deal. :) More
I originally called the dealership regarding a used truck I saw listed on the internet. Tony was the salesman I spoke with. Tony stated that truck had gone to auction, but took the time to talk to me about I saw listed on the internet. Tony was the salesman I spoke with. Tony stated that truck had gone to auction, but took the time to talk to me about what I was looking for/interested in (for my son's first vehicle). Ten days later I answered a call from Tony. He was adamant that he had the perfect truck for my son. We made the time to run to the dealership that night and after looking at and driving the truck we were able to easily reach a number we were happy with. We were at the dealership for less than two hours that night. It was one of the best experiences we have had purchasing a vehicle. Tony did an outstanding job following up with a few things needing to be done to the truck. More
Scott was very knowledgeable and friendly. He answered all of my questions in a direct business like matter. He didn' t talk down to me. I will definitely pass his name on to my friends. all of my questions in a direct business like matter. He didn' t talk down to me. I will definitely pass his name on to my friends. More
My overall experience at Gladstone Dodge was excellent. Tony spent a lot of time finding the perfect jeep cherokee for my family.Tony was very knowledgeable about the cars he showed my husband and I. The Tony spent a lot of time finding the perfect jeep cherokee for my family.Tony was very knowledgeable about the cars he showed my husband and I. The price was lower than anybody in town and the quality was great. I bought a used Jeep with very low miles and in excellent condition. Tony was very professional and kind. My experience with John in finance was just as good. They went above and beyond to satisfy my needs. My husband and I will go there again when the time comes for another vehicle. More
Looking for a Jeep Grand Cherokee for my daughter. Found a great one, but was disappointed on the trade-in option amounts, so we ended up just buying it out right. The dealership came through with all of t a great one, but was disappointed on the trade-in option amounts, so we ended up just buying it out right. The dealership came through with all of there promises. More
I love my Camaro so much that when I'm having a bad day I go look at it and I feel better! I'm so glad we were able to work out a deal on my shiny red Camaro! day I go look at it and I feel better! I'm so glad we were able to work out a deal on my shiny red Camaro! More
Upon checking out Gladstone Jeep, I met Scott Grogg who epitomized professional character, understanding my needs and wants. I will be making a future purchase. epitomized professional character, understanding my needs and wants. I will be making a future purchase. More
Salesman, Jake Clark, performed with excellence and I had a pleasant, satisfying experience dealing with him. Other salesmen were adequate but did not seem interested in me. Had problem with software in id a pleasant, satisfying experience dealing with him. Other salesmen were adequate but did not seem interested in me. Had problem with software in identifying which pickup was being sold which caused delay in finding truck for test drive. Big problem in processing the lease sales contract as the software could not print out the contract properly. Amounts did not add up and balances were incorrect; amounts had to be manually changed by finance manager then both of us initialed his changes. New software called CRM and dealership doing very little leasing business was blamed for the problem per the finance manager. Lease customers need to be made aware of such issues when closing as lease that was agreed to will not be printed on the lease contract which they will sign. More
We went to this dealership in pursuit of a Honda CRV that we had seen listed online. Nick was very friendly from the start and the vehicle was in excellent condition. We were able to get the price where we n we had seen listed online. Nick was very friendly from the start and the vehicle was in excellent condition. We were able to get the price where we needed it to be and Nick helped to assist us in getting this vehicle. It was a great car buying experience and very smooth process. I would recommend anyone to go here when considering buying a car. More