
Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sam and Cowboy contacted me and were helpful with information that I needed. I am however receiving emails showing a lot of vehicles that are not relevant to my search. information that I needed. I am however receiving emails showing a lot of vehicles that are not relevant to my search. More
Sold us a mopar warranty and lied about where we could use it. Title to vehicle was sent over 3 weeks after purchase and then was delayed in shipping for 3 weeks so the temp tag ran out and we still had t use it. Title to vehicle was sent over 3 weeks after purchase and then was delayed in shipping for 3 weeks so the temp tag ran out and we still had to drive 100 miles to pickup title at the shippers. People don't return phone calls just general poor service and now the vehicle is in need of repair after less than 500 miles. Be very careful if you decide to buy from them. More
Service department was terrible. Poor communication, 2+ hours was the regular for an oil change, nobody greets you (or even acknowledges you) when you walk in. When I brought my truc Poor communication, 2+ hours was the regular for an oil change, nobody greets you (or even acknowledges you) when you walk in. When I brought my truck in for an issue, they couldn't even tell me if it was looked at or fixed, they just handed me the keys. Highly do not recommend More
Just a quick shout out for Scott Cowboy Grogg. Have been dealing with this gentleman for years and will continue to do so. His service after the sale is incredible!! Have been dealing with this gentleman for years and will continue to do so. His service after the sale is incredible!! More
We had a wonderful experience in our search for a new car. Our questions were answered and we found the perfect car without pressure or stress. car. Our questions were answered and we found the perfect car without pressure or stress. More
I had an outstanding experience buying my dodge ram from Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone More
I wish I had read the reviews on this dealership's service department before bringing my car in. Completely agree, worst service. I will never go back. service department before bringing my car in. Completely agree, worst service. I will never go back. More
Worst service. Bought 2015 Jeep and was sold a lifetime detailing package I didn't really want but when the deal dropped from $900 to $500 I took it. Now they are t Bought 2015 Jeep and was sold a lifetime detailing package I didn't really want but when the deal dropped from $900 to $500 I took it. Now they are telling me the rep that sold me the package shouldn't have been doing that and was let go. They are also not honoring the lifetime package and say it ended with the warranty period. This was after I scheduled the maintenance. I called once to schedule and then again the morning of to confirm the time. Not until I take time out of my day to show up for the appointment do I find out the person scheduling me for that appointment should have transferred me to another department. Poorly run establishment. More