Gladstone Dodge Chrysler Jeep Ram

Great car buying experience. The whole team was very friendly, accommodating, and quick. This is a dealership that will go on my short list of go-to places for buying my next vehicle. friendly, accommodating, and quick. This is a dealership that will go on my short list of go-to places for buying my next vehicle. More

First and foremost, I have to say thank you to Jake Clark and Troy Reichle at Gladstone, both made my experience there awesome. During my car buying process I was working with two Jeep dealerships: Glen and Troy Reichle at Gladstone, both made my experience there awesome. During my car buying process I was working with two Jeep dealerships: Glendale in St. Louis and Gladstone near Kansas City. After exchanging emails and text messages with Doug (Glendale) and Jake (Gladstone) for about four days, we finally settled on an exact vehicle and deal with Glendale in St. Louis. After driving the 2+ hours to the dealership I found out that the deal Doug (sales minion) and Eric (pathetic excuse for a sales manager) made was bogus and that they wouldn't honor it. The vehicle we agreed on had 20" wheels on it...the vehicle Doug and Eric tried to sell me once there at the dealership had 18" wheels on it and they thought I wouldn't notice. After bringing it to their attention and explaining that the "miscommunication" was entirely on their end, they refused to honor the deal we had and put the 20" wheels back on so out of principle, renegotiating a deal wasn't happening. Eric then tried to tell me that the vehicles at Gladstone that I was comparing his at Glendale to, did not have 20" wheels - which oh by the way, they did. My wife and I walked out, and wow, I'm glad we did. After my wife and I left Glendale we called Jake and Troy in Kansas City, and explained to them what happened and how Glendale is a joke of an organization - hoping they would still be willing to honor their deal before Glendale "trumped" them. They could have easily taken advantage of the situation and not honored the latest offer they made me, but instead they maintained their professionalism and integrity and not only kept the deal but also stayed open over an hour after the dealership closed for the night to see us. Jake (salesman) and Troy (manager) of Gladstone are what's right with the auto industry. They competently answered all of our questions and were so helpful in getting us the best deal possible. Bottom line, I STRONGLY recommend anyone who is interested in buying a Jeep to drive to Gladstone in Kansas City. Jake and Troy will absolutely take care of you. And no, I do not work for Gladstone. I'm an active duty military officer who appreciates high quality service and organizations willing to go the extra mile for you. Go give Gladstone your business, you'll be glad you did! Ask for Jake and you won't be disappointed. More

Danny was awesome! He was very knowledgable about the cars on the lot! All around excellent buying experience! I highly recommend buying from Gladstone Dodge!! cars on the lot! All around excellent buying experience! I highly recommend buying from Gladstone Dodge!! More

Awesome Job at showing all features of the Dodge Journey. Everyone was super friendly they even updated my cars touchsceeen while we were there. Thanks Everyone was super friendly they even updated my cars touchsceeen while we were there. Thanks More

Simmpley the BEST Best sales experience ever. No hard Simmpley the BEST Best sales experience ever. No hard sales pitch. honesty friendly integrity Five Star plus. They treat you right! First Cla Simmpley the BEST Best sales experience ever. No hard sales pitch. honesty friendly integrity Five Star plus. They treat you right! First Class Dealer. Thanks More

Looking for new SUV. Checked out Ford Explorer, Toyota Highlander and Jeep Grand Cherokee. Stayed with the Jeep after comparing them all. Price and equipment were right for us. Highlander and Jeep Grand Cherokee. Stayed with the Jeep after comparing them all. Price and equipment were right for us. More

Very friendly and easy to work with. They gave us an outstanding deal for our trade-in and purchase of our 2013 Dodge Dart. Will definitely come back for future purchases. outstanding deal for our trade-in and purchase of our 2013 Dodge Dart. Will definitely come back for future purchases. More

I went to this dealership because my parents went and bought a brand new car there and said they got a good deal and were treated very well. So i visited this dealership and was greeted instantly by a fe bought a brand new car there and said they got a good deal and were treated very well. So i visited this dealership and was greeted instantly by a few of the salesman. I told them the salesman i was looking for and they intercommed him right away. He came out and introduced himself and walked me through everything after i found the car for me. He talked me through it step by step. The financing department was also very easy and pleasurable to deal with. They gave me a great rebate and got me in the car the same day. More

I bought a used Ford from Nick Ballard. He was very friendly and knowledgeable about the vehicle I got. Gladstone Dodge gave me a good price and were very upfront about everything. friendly and knowledgeable about the vehicle I got. Gladstone Dodge gave me a good price and were very upfront about everything. More

Danny was extremely pleasant and easy to work with. He explained everything about the vehicle and the sales process. Made me feel extremely comfortable with my decision to go with Gladstone. I would rec explained everything about the vehicle and the sales process. Made me feel extremely comfortable with my decision to go with Gladstone. I would recommend him to a friend or family member without hesitation. Gladstone Dodge is very easy to work with as well! Thanks for a great experience! More