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Gladstone Dodge Chrysler Jeep Ram

Gladstone, MO

2.3
258 Reviews

5610 North Oak Trafficway

Gladstone, MO

64118

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Showing 258 reviews

May 09, 2021

Morgan R was great! He was not pushy with a sale and did not talk too much. He was knowledgeable and knew the inventory. Butch in finance stuck to the payment we needed and didn’t try pushing up sale More

by QuincyTaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Russell
May 11, 2021 -

Gladstone Dodge Chrysler Jeep Ram responded

Thanks so much for the review, Quincy Taylor! Feel free to text this number any time and we'll respond ASAP.

April 26, 2021

Saw a add if you bought three tires youget one for a dollar so I took the old Ford in there they honored it even though it wasn’t a Dodge Chrysler Jeep Ram very very nice service I dealt with Ernie and More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie, Mike Hawes
May 11, 2021 -

Gladstone Dodge Chrysler Jeep Ram responded

Thanks so much for the review, Scott! Feel free to text this number any time and we'll respond ASAP.

April 03, 2021

mmWould have had my business if they were not either mm Would have had my business if they were not either incompetent or dishonest. Asked multiple times about 0% for 84 months was pre-qualified then 2 More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole White
Apr 05, 2021 -

Gladstone Dodge Chrysler Jeep Ram responded

Kyle, The incentives for Wranglers are always posted on the factory site as well as our site. There has never been 0% for anything past 36 months on Wranglers. Looking at your text string with our staff we never showed that 0% for 84 months was an option. Your question was is 0% available on the Wrangler and it is for 36 months.

March 19, 2021

This is Melanie and we bought a Jeep Compass 80th Anniversary yesterday, 3/18. We bought our vehicle from Troay. He was absolutely so pleasant to work with! He is very knowledgeable about the vehic More

by Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troay Strong-5 stars
May 11, 2021 -

Gladstone Dodge Chrysler Jeep Ram responded

Thanks so much for the review, Melanie! Feel free to text this number any time and we'll respond ASAP.

March 04, 2021

Terrible culture and sales practices. Out of state buyer and have a signed agreement and paid a deposit on a TRX...............paying a $10k premium for a Launch Edition. Troy and Adam sold the vehicle to More

by loanwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy, Adam & Tony
Mar 05, 2021 -

Gladstone Dodge Chrysler Jeep Ram responded

Mr. Bishop, Sorry you are less than satisfied. However, we have fully refunded your deposit. The issue arose with incoming VIN's being crossed and the wrong vehicle being assigned. As soon as we found the error we processed your refund in full. Thank you and have a good weekend.

February 04, 2021

I went to Gladstone Dodge and worked with my salesman, Kyle Kolbe. Gladstone Dodge gave me what I needed for my trade and I also bought a car that was sold below Kelly Blue Book. Kyle and Gladstone Dod More

by Happy at Gladstone Dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kolbe
January 21, 2021

Everything went great all the way from speaking with sales, the manager, and the financial team in trading-in and purchasing a new vehicle! Kyle was very friendly and made sure all expectations were met More

by Espore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kolbe, Mark, & Troy Reichle
January 18, 2021

Kyle Kolbe did an amazing job with the buying experience. It was my son’s first car to buy himself. Thank you for your assistance. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kolbe
December 07, 2020

Words can’t describe the frustration. Sales rep cared about us long enough to make a sale. Promised couple free oil changes which can’t even get ahold of them to make that happen. Pulled a fast one on us More

by Zshirley2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah and butch in finance
November 25, 2020

We bought a used 2020 RAM over the weekend. The service we received at Gladstone was awesome. Are salesman Kyle, was friendly and helpful making it a pleasant experience. Thank you Kyle, and your team! More

by Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kolbe
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