
Gladstone Dodge Chrysler Jeep Ram
Gladstone, MO
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Morgan R was great! He was not pushy with a sale and did not talk too much. He was knowledgeable and knew the inventory. Butch in finance stuck to the payment we needed and didn’t try pushing up sale did not talk too much. He was knowledgeable and knew the inventory. Butch in finance stuck to the payment we needed and didn’t try pushing up sales. He has personality as well! More
Saw a add if you bought three tires youget one for a dollar so I took the old Ford in there they honored it even though it wasn’t a Dodge Chrysler Jeep Ram very very nice service I dealt with Ernie and dollar so I took the old Ford in there they honored it even though it wasn’t a Dodge Chrysler Jeep Ram very very nice service I dealt with Ernie and he did a great job and I’m like say that I will be doing business there again More
mmWould have had my business if they were not either mm Would have had my business if they were not either incompetent or dishonest. Asked multiple times about 0% for 84 months was pre-qualified then 2 mm Would have had my business if they were not either incompetent or dishonest. Asked multiple times about 0% for 84 months was pre-qualified then 2 hours into my 3 hour drive was called to be notified that the vehicle I wanted was for only 48 months. pictures don't always add up on online sites to their website. Was hard to get stickers for vehicles. Some red flags made me nervous about this dealership. I hope your experience was better than mine. More
This is Melanie and we bought a Jeep Compass 80th Anniversary yesterday, 3/18. We bought our vehicle from Troay. He was absolutely so pleasant to work with! He is very knowledgeable about the vehic Anniversary yesterday, 3/18. We bought our vehicle from Troay. He was absolutely so pleasant to work with! He is very knowledgeable about the vehicles and very honest and kind! It was a great experience as usually I do not like shopping for vehicles! Thank you Troay Strong! More
Terrible culture and sales practices. Out of state buyer and have a signed agreement and paid a deposit on a TRX...............paying a $10k premium for a Launch Edition. Troy and Adam sold the vehicle to and have a signed agreement and paid a deposit on a TRX...............paying a $10k premium for a Launch Edition. Troy and Adam sold the vehicle to someone else for more money and then lied to me about what happened blaming on a snafu with the VIN. Adam says my agreement is not binding when it clearly states on the bottom that after dealership signature it is binding. Just a dumb thing to say. He is not a person of integrity. My legal counsel states it is not worth fighting that as I could obtain a judgement for the contract breach; the cost involved from a distance would be prohibitive. Heck, even a simple arbitrator would rule in my favor. I could sue for the cost difference in purchasing elsewhere, the hassle and legal fees but found the same vehicle elsewhere $5k less so I cannot show I have actually been damaged financially. In short, this is not a reputable business staffed with people of integrity at least not these two. Buy elsewhere and save yourself the frustration. I am not saying all the people involved with this dealership are bad people, but Troy and Adam did not display any strong moral values or integrity in my dealings with them. The salesman Tony was fine and was not involved in the deceptive sales practices from what I can tell. If you choose to do business with this dealership, I certainly hope you are treated better than I was and that you experience is a favorable one. Mine was not. More
I went to Gladstone Dodge and worked with my salesman, Kyle Kolbe. Gladstone Dodge gave me what I needed for my trade and I also bought a car that was sold below Kelly Blue Book. Kyle and Gladstone Dod Kyle Kolbe. Gladstone Dodge gave me what I needed for my trade and I also bought a car that was sold below Kelly Blue Book. Kyle and Gladstone Dodge are super friendly and made the buying experience fun! Our purchase agreement process only took an hour, fanatastic! More
Everything went great all the way from speaking with sales, the manager, and the financial team in trading-in and purchasing a new vehicle! Kyle was very friendly and made sure all expectations were met sales, the manager, and the financial team in trading-in and purchasing a new vehicle! Kyle was very friendly and made sure all expectations were met! More
Words can’t describe the frustration. Sales rep cared about us long enough to make a sale. Promised couple free oil changes which can’t even get ahold of them to make that happen. Pulled a fast one on us about us long enough to make a sale. Promised couple free oil changes which can’t even get ahold of them to make that happen. Pulled a fast one on us which I later discovered. Basically truck we wanted was damaged and they went and got a different truck for us. 180 miles isn’t new anymore and this other truck was sold at the same negotiated price with less options. Yes my fault, should of checked all those details over and not been so trusting. Finance poet work was delayed. Claimed was an it problem. I claim bs. Multiple times did I try calling and emailing without response. Had to waste 3/4 of a day to drive 2 hours there, 2 hours back to get the stuff done. kberall, I wouldn’t give 1 star. More
We bought a used 2020 RAM over the weekend. The service we received at Gladstone was awesome. Are salesman Kyle, was friendly and helpful making it a pleasant experience. Thank you Kyle, and your team! we received at Gladstone was awesome. Are salesman Kyle, was friendly and helpful making it a pleasant experience. Thank you Kyle, and your team! More