Glanzmann Subaru

Our salesperson, Miles, was very helpful without being pushy! The love Subaru follow up visit was a welcome and helpful surprise- Erin was extremely knowledgeable and answered all our questions. pushy! The love Subaru follow up visit was a welcome and helpful surprise- Erin was extremely knowledgeable and answered all our questions. More

Erin has renewed my faith in this dealership a bit. As far as the last question, I said I would recommend this dealership but that would be with lots of warnings and how I was treated. As far as the last question, I said I would recommend this dealership but that would be with lots of warnings and how I was treated. More

Loved dealership everyone good with questions n answers. Erin was extremely nice and helpful explaining info about car! Erin was extremely nice and helpful explaining info about car! More

An extremely positive experience at Glanzmann. All aspects of the journey were covered easily and painlessly All aspects of the journey were covered easily and painlessly More

If you want to protect yourself from systemic bait-and-switch auto dealer scams, predatory practices, and blatant consumer fraud, avoid Glanzmann Subaru at all costs. This establishment operates bait-and-switch auto dealer scams, predatory practices, and blatant consumer fraud, avoid Glanzmann Subaru at all costs. This establishment operates with zero consumer transparency, relying on deceptive advertising, bad-faith consumer inducement, and severe gaslighting tactics to lure out-of-town buyers onto their lot under false pretenses.On Friday, August 21, I received written confirmation via text and email from Ryan K in Internet Sales confirming vehicle availability and scheduling a test drive for a Certified 2024 Subaru Outback Touring w/ Popular Package #2 AWD/4WD (VIN: 4S4BTAPC2R3147823) listed as available. To prevent falling victim to predatory dealership tactics, I called the next morning, Saturday, August 22, and spoke to salesperson Miles Miltenberger. I explicitly told him I was driving 2.5 hours—a 5-hour round trip—and that traffic might cause a delay past 1:00 PM. He re-confirmed this exact Certified 2024 Subaru Outback Touring was on the lot and assured me the delay was fine. This was a calculated, fraudulent misrepresentation designed to lock in an illegal bait-and-switch scam.I arrived at 1:40 PM after a 150-mile road trip, only to be told the vehicle was suddenly gone. The worst part of this unfair trade practice wasn't just the lie; it was their arrogant, predatory attitude. Manager Dana Goodman called me with absolute smug satisfaction, weaponizing my 40-minute traffic delay to invent a fake corporate policy. He claimed they 'had to relinquish the keys,' yet when directly pushed to comply with consumer transparency, Dana Goodman completely failed to provide a bill of sale to prove the transaction actually occurred. He fabricated a fake surgery-style appointment rule on the spot, smirking over the phone while actively trying to gaslight me into thinking I was at fault.They knew I was traveling a massive distance. Ryan K and Miles Miltenberger had my phone and email. They intentionally withheld information to execute a textbook bait-and-switch manipulation regarding this Certified 2024 Subaru Outback Touring, hoping to trap me on their lot. They wasted a full tank of gas and a complete work day with a slimy, predatory attitude, looking for a way to profit off their deception. Stay far away from Dana Goodman, Miles Miltenberger, Ryan K, and the entire dishonest operation at Glanzmann Subaru. They are malicious bottom-feeders committing clear violations of Pennsylvania consumer protection laws. More

Friendly, knowledge people and a low pressure, transparent buying experience made everything much more enjoyable than a lot of other dealerships. transparent buying experience made everything much more enjoyable than a lot of other dealerships. More

Employees are very welcoming and knowledgeable. They are also polite and prompt. Would recommend this dealership to family and friends. They are also polite and prompt. Would recommend this dealership to family and friends. More

Happy to be back. ...think I will enjoy having my service closer to home again. ...think I will enjoy having my service closer to home again. More