Glanzmann Subaru

Great customer service, no pushy salespeople!! My experience at Glanzmann Subaru was amazing, this was my first big car purchase and my car salesman made it easy and stress free! I took my Father w My experience at Glanzmann Subaru was amazing, this was my first big car purchase and my car salesman made it easy and stress free! I took my Father with me and the dealerships I had went to only talked to him and undermined the fact that I was buying the car. But at Glanzmann the salesman dealt with me because it was my purchase! More

Even Steven Steve Horn did a great job in getting me exactly the car I wanted. Great service, great salesman, great experience. If you’re looking for a great car Steve Horn did a great job in getting me exactly the car I wanted. Great service, great salesman, great experience. If you’re looking for a great car at a great price, visit Glanzman and ask for Steve. More

Very pleasant experience The best car buying experience of my life. The guys were the best. Efficient, friendly and professional! Steve Horn was the best! Dana and Neal were g The best car buying experience of my life. The guys were the best. Efficient, friendly and professional! Steve Horn was the best! Dana and Neal were great in their roles too! Greg is the sweetest... so patient and helpful! What more can I say.... except that I would send everyone I know there who was looking for a car. More

Very Professional From the minute I arrived, I was treated with respect and courtesy. This would have been my 9th car purchase so I have dealt with multiple car dealers From the minute I arrived, I was treated with respect and courtesy. This would have been my 9th car purchase so I have dealt with multiple car dealerships in my time. My experience with your staff ranks at the top of this list. Everyone did their jobs very efficiently. When I arrived, I made it clear what time I need to leave and the staff made sure I done on time. The only delay occurred during the processing of my credit application with American Heritage. Apparently, their system did not recognize that I was a member of the credit union which required a conversation with them to clear up. I would thank Greg, Corey and Neil for their help with this purchase. Michael Donahue More

Excellent Sales and service Depts Thought I had a major break-down with a new Outback but turned out to be just running out of gas. Christina got my car diagnosed promptly and kept me Thought I had a major break-down with a new Outback but turned out to be just running out of gas. Christina got my car diagnosed promptly and kept me informed. She was supported by Stephanie. Rob was gracious in filling my tank of gas and giving me pointers to prevent a future occurrence. Flipped my keys between Service and Sales to accommodate My schedule to pick up the car and it worked out to my complete satisfaction. These guys are Great! More

Walked in apprehensive, left a Subaru owner! I was dreading the sales process and being pressured. That didn't happen with David Schuster. He was calm and seemed to let us determine the pace of I was dreading the sales process and being pressured. That didn't happen with David Schuster. He was calm and seemed to let us determine the pace of our negotiation. We had read favorable reviews on the Glanzmann site and that's what initially got us to set foot in the door. I hadn't bought a car for 24 years and now I wonder why I waited so long. David explained everything and was very patient when he had to tell me something a second time. Our interactions with Neal and Eric were also very good. This is a professional, caring team. More

WOW, these women ROCK. I went into the dealership service area because my regular mechanic (family friend) was on vacation and I needed my headlight replaced. I had called a I went into the dealership service area because my regular mechanic (family friend) was on vacation and I needed my headlight replaced. I had called a few area shops, PEPBOYS, NTB, tiresPLUS, etc to price headlamp and service fees. I had gotten some very pricey quotes and explanations of having to take off my bumper, etc, etc... I decided I would Google instructions and if I could, replace it myself. So I went to buy the bulb. Well, the women there, were all so friendly and knowledgeable. They told me they could have it done for me NOW and since I had less than 36 thousand miles on my car, it would be FREE, under warranty!!! I also got a complimentary car wash!!!! In and out of there in less than 30 minutes. It was awesome, I will definitely use their EXPRESS service again. I think I have a new service provider. (sorry family friend) hope you understand. Thanks again, Ladies, you ROCK More

Seamless Teamwork at the End of the Day I had arrived at Glanzmann initially in the service department. After receiving some realistic assessment about my engine, I needed to see if I could I had arrived at Glanzmann initially in the service department. After receiving some realistic assessment about my engine, I needed to see if I could get an appointment to come in the next day since it was almost 5pm. The Service Manager, Stephanie literally walked me across the street to the sales area immediately upon my request for direction to the pre owned sales person. First of all, I was greeted by Dana the Sales Manager as if it was 9am instead of 5pm. He was calm and comforting since I know that I had a look of frustration at totally being unprepared to purchase a vehicle. However, I explained to him that I needed a pre owned vehicle and I was then introduced to Steve. Steve is an expert at gathering details and going over the plan at a very comfortable pace. I am thinking that he will say any minute that we can meet the next day and all that I had to bring back, etc. No way, Steve understood my needs and reviewed my expectations again. Just like that Steve offered me a vehicle that I knew I would love. We got the keys, test drove and began the paperwork. Little did I know that Stephanie handed me off to Dana and he had started his part and then Neal had started his part with the financing. I did my part with verification and I left with the best vehicle, coverage to include exactly what I needed. Not one time did anyone rush, walk fast, throw papers under my nose or made me feel unwelcome. I have bought a few cars over the years, but never with such a seamless and concentrated effort from the whole team. Thank you Stephanie, Dana, Steve and Neal in order that you all provided me with honest and respectful service at the end of the day while treating me as if it was the beginning. My family, friends and colleagues will be referred to Glanzmann for sales and service. More

Very pleasant car buying experience Matt McGuckin and Dave Schuster were very friendly and very pleasant individuals to do deal with. Dave Schuster was very friendly and patiently, took Matt McGuckin and Dave Schuster were very friendly and very pleasant individuals to do deal with. Dave Schuster was very friendly and patiently, took me through the process of buying my Outback. He was very accommodating with my needs and requests. This is a well reputed family owned dealer for a reason. I would recommend purchasing from this dealership because I believe, in my observation, that the dealership upholds high ethical standards in comparison to others. My brother had been a repeat buyer from this dealership and had recommended me to it. I recommend this dealership without hesitation. More

Easy, no pressure, and extremely friendly What can I say about Steve? He was welcoming, listened to what I needed and was extremely helpful getting me into the car that I needed, not what he n What can I say about Steve? He was welcoming, listened to what I needed and was extremely helpful getting me into the car that I needed, not what he needed to sell. He walked me through a few cars on the lot and even though I did my research he was able to get me into the car I wanted. More