Glanzmann Subaru

The sales team at Glanzmann is great. They don't pressure you into buying a car you don't want, and respect your decision making process. I appreciate the fact that my salesman had the paperwork all pressure you into buying a car you don't want, and respect your decision making process. I appreciate the fact that my salesman had the paperwork all ready for me when I picked up the car and didn't waste my time at pickup time (which I've had happen at other dealerships before). More

I had an overall good experience buying my first car (2006 Honda Civic) from Neal Hood at Glanzmann Subaru. I wished that I could've had my car right away instead of waiting 3 days but I understood the (2006 Honda Civic) from Neal Hood at Glanzmann Subaru. I wished that I could've had my car right away instead of waiting 3 days but I understood the reasons why it took that long. I guess I was too desperate to get my own car since I was tired of relying on public transportation. But what I need to point out is how good Neal treated me during this whole process. He was very friendly and it seemed like he genuinly wanted to get the best deal for me. Just so you can get an idea; the first day I walked in, it was pouring rain, it was getting late, didn't walked out with the car and I would've had to wait for the bus under the rain if it wasn't for Neal that offer to give me a ride. So in conclusion, if you find yourself looking for a car at Glanzmann Subaru, you should ask for Neal. I'm not saying he will offer everyone a ride if a deal is not done once you come in but, since he saw that we live close by, he took the iniciative and offered and for that I was very grateful More

They always address my 10 yr old car's needs, get it fixed when stated, come in with an accurate quote, and they are pleasant. Plus I have not had to return with any repeat "fixed" issues. fixed when stated, come in with an accurate quote, and they are pleasant. Plus I have not had to return with any repeat "fixed" issues. More

# 1 they listened to me and made me feel that they were truly interested in my concerns as the customer. Never did I feel rushed, or ignored by the service personnel. As a new customer, I was also welcome truly interested in my concerns as the customer. Never did I feel rushed, or ignored by the service personnel. As a new customer, I was also welcome by the service manager, who also wanted to personally hear my service concerns about car. # 2 I was kept informed as to the progress of my car's repairs. # 3 I was given a free loaner of a brand new Subaru to drive while my car was being serviced. My previous dealership's (Kennedy Subaru) service department was lacking on all three of the above items listed! More

The parts department called when my part was delivered and the service department called when the part came in. the service department scheduled my appointment for a time convenient for me. This is my sec and the service department called when the part came in. the service department scheduled my appointment for a time convenient for me. This is my second Subaru I purchased from Glanzmann and for over ten years I have taken my car to the Glanzmann service department for all service needs. I have always been treated in a professional, knowledgeable, and helpful manner by all service personnel. More

We had previously visited 3 other major dealerships in the Doylestown area to look at used vehicles, and arrived at Glanzmann with 2 Subarus in mind to look at. Speaking with Neal Hood on the phone, I was the Doylestown area to look at used vehicles, and arrived at Glanzmann with 2 Subarus in mind to look at. Speaking with Neal Hood on the phone, I was releived by his laid back nature, as we were exhausted by the aggressive "getting to know you" techniques by other car sales consultants. He was super helpful, he answered all of our questions up front about both vehicles. We were initially dissapointed that he wasn't flexible about the price of the car we wanted, due to their "no haggle" policy. However, he was able to arrange for some minor paint touch ups on the exterior of the vehicle, and for the interior to be detailed and deep shampooed per our request. He really went out of his way to try to make that happen asap so we could drive the vehicle home. Another dealership might have just told us "take it or leave it." But we left with a sparkling shiny clean new used car, which made us feel good about spending a little bit more than we originally planned. It also made us feel good about the company, and how they do business :-) Rob Shintaku also helped us quite a bit by negotiating an amazing interest rate to finance the vehicle and "surprised" us with a congratulatory bottle of wine (nice touch Glanzmann!) The only drawback on the whole experience would be that there were some lengthy waits for the whole process, we arrived at 9:30am and didn't leave until 4:30pm. This included 2 test drives, drawing up the sales contract, negotiating financing and filling out all the paperwork, and lastly, a fairly long wait for the paint touch-up and interior detailing. However, we were very happy with the kindness of the staff, and we were willing to wait for the work to be finished, so we were ultimately pleased to leave with keys in hand :-) Very happy with our experience with Glanzmann, would recommend them to friends and family! -Jill Walsh & Jamie Brock More

Subaru is LOVE and so is Glanzmann. From their sales department to their service, honesty, integrity and professionalism is their goal. I have purchased 3 Subarus from Laura Todaro and also referred a f department to their service, honesty, integrity and professionalism is their goal. I have purchased 3 Subarus from Laura Todaro and also referred a friend. Customer satisfaction is a priority. Glanzmann is a wonderful dealership and my family and I would not go anywhere else. Linda Harrington More

I've never owned or otherwise had a car before, but making a move to the country meant I had to buy one. I was daunted by the process until I came into contact with the good people at Glanzmann. We making a move to the country meant I had to buy one. I was daunted by the process until I came into contact with the good people at Glanzmann. Weeks before I first visited the dealership, I had a lengthy email exchange with Nick Peroni. He answered all my questions promptly and thoroughly. I was corresponding with a number of other dealerships at the time. Nick was by far the most helpful, and could write with the most clarity, which matters. When my wife and I finally got out to the dealership, we worked with Neal Hood in the sales department. He took his time and walked us through all the steps. He's not only deeply knowledgeable about the cars we were considering, he was also a lot of fun and had us cracking up. (Be sure to ask him about his pet parakeet.) He's honest. If he didn't know the answer to a question, he would say so and then find out. And he gave us a ride to the train station in his personal car, also a Subaru, during business hours, as a friendly favor. Just an all around nice, personable, professional guy. Gary, the manager who handled the final sales paperwork, was a straight-shooter, authoritative and friendly. He helped us figure out some technicalities around registering our car in PA while in the middle of a move to NY and the various bureaucratic implications. Most importantly, at no point in the car-buying process did my wife and I feel played, and we both have fine-tuned radars for xxxxxxxx. Prior to Glanzmann, we visited a dealership in suburban New York. It was a totally different experience, and not in a good way. So thanks to the good people at Glanzmann, today we own a very nice 2010 Subaru Legacy and are 100% satisfied with it. More

So my search for a Subaru Legacy GT proved to be very difficult. On several occasions i scheduled test drives at other dealerships only to arrive and find the cars had been sold without informing me. Mr. difficult. On several occasions i scheduled test drives at other dealerships only to arrive and find the cars had been sold without informing me. Mr. Hood and I spoke over the phone and he went the extra mile to work around my schedule. Staying late so that I could drive up for a late evening test drive, he sacrificed even more of his time so I could close the deal that night. I never felt pressured or rushed. In fact Mr. Hood was up front about the car's history and its condition (which was excellent thanks to extra time put in by the dealership themselves). Anyone looking for a new or used Subaru, the Glanzmann Subaru dealer is the place to go! The whole staff I came in contact with was friendly and welcoming (even for such a late hour). This is one dealership that makes the buying experience feel like your joining a family. I will definitely be a repeat customer! More

Neal Hood & Linda Michael's were a pleasure to work with at this dealership. We traveled from about 2 hours away knowing that all the facts were explained regarding the features of the 2013 Suba work with at this dealership. We traveled from about 2 hours away knowing that all the facts were explained regarding the features of the 2013 Subaru Forester. Neal answered all our specific needs & even called us back promptly with the answers to questions that he needed to research. He accompanied us on the test drive which further added to our buying confidence. Once we made the decision to purchase, he helped with calling our insurance, etc. Finally, after Linda did her part of the endless paperwork, Neal spent time in the Forester helping us to set up our electronic cell connections, explaining the radio etc. We never felt rushed throughout this process. My husband & I are of the opinion that our experience at Glanzmann's was worth our driving time. We have a second request for Neal to look for another Subaru in the future. Thank you to all! Marianne & Michael Patrylo Jim Thorpe, Pa More