Glanzmann Subaru

Best service compared to other dealerships. Haven’t considered another dealership since going to Glanzmann back in the late 90s. Always friendly and helpful. Have worked with Dan Geist is the best ov considered another dealership since going to Glanzmann back in the late 90s. Always friendly and helpful. Have worked with Dan Geist is the best overall. He has always given 100% plus service - very knowledgeable, super nice, nothing is too much trouble, etc. He makes every interaction a pleasure. More

The service at Glanzmann Subaru is excellent and my service rep Chris@Glanzmann is outstanding. First, Glanzmann Subaru allows me to make appointments online so I can select a time that fits my sche service rep Chris@Glanzmann is outstanding. First, Glanzmann Subaru allows me to make appointments online so I can select a time that fits my schedule and reserve a loaner car. Having the loaner car not only keeps me mobile, but also allows the service department some schedule flexibility in working on the car if they discover anything unforeseen. Chris@Glanzmann is courteous, thorough, pro-active, and collaborative regarding the service. He reviewed the past, current, and upcoming maintenance and helped me revise the initial work request to maximize the work performed while my car was “out of service”. This allowed me to pull in some future planned maintenance and defer other work to keep the car in excellent condition while respecting my schedule and pocketbook. More

Highly favorable experience for purchasing my Subaru Forester. Randy's service was exemplary: professional, personable and made me feel at ease. Randy spent a lot of time teaching me how to use the c Forester. Randy's service was exemplary: professional, personable and made me feel at ease. Randy spent a lot of time teaching me how to use the car's features at the time of purchase, something I appreciated. He used the teach back method and return demonstration - techniques that help the learner. About 3 weeks after purchase, I returned for another learn to use my car feature lesson from Christian who is patient, kind and a great teacher. His friendly demeanor made me feel comfortable to ask questions. Great team at Glanzmann Subaru - the best I have encountered in my 50 years of driving. More

This issue was resolved by the dealership and a credit was given for the emission inspection cost. I am satisfied with the resolution but also hope the dealer recognizes the need to courteously give new c was given for the emission inspection cost. I am satisfied with the resolution but also hope the dealer recognizes the need to courteously give new car customers a year of emission exemption and inspection at time of purchase. A new car owner should not be faced with either safety or emission inspection within the first year of purchase. First of all let me say I have been generally favorable of my experience with Glanzmann in the past. However this is a very different year with Covid. I purchased a 2020 Outback in the beginning of June 2020. It had an April (4) Inspection sticker. I drove the car about 2500 miles during the year and here at the end of April 2021 I needed inspection. I was under the understanding I would not need an emission inspection due to the low mileage but one was done and I was charged for it. The associate told me that I needed to own the car for a full year. but I was of course caught in a spot where I needed inspection, I feel this was wrong and due to Covid at the very least should have been excempted. In fact Glanzmann should have given me a 12 month exception at the time of purchase. The law states this - the vehicle is a new car, not previously titled and driven less than 5,000 miles before registration; motorists should receive an exemption sticker valid for up to 12 months upon receipt of the new car from their new car dealer. I received nothing. I also requested at the time of purchase that my inspection month match my registration month and that was not honored. If it had been I would heave been able to bring the car in and have it inspected at the one year point. So how many people has Glanzmann ripped off this year with unnecessary emission inspections? Probably mostly elderly people like myself. I tried to discuss this with the associate but it was useless. I won't rate anyone here because I don't think this is anyone's fault in particular but a policy problem with Glanzmann. They should have realized the situation they were putting me in . If there had been a one year exception I would not have needed the emission inspection. Lets face it the emission thing on any modern car is a farce anyway with less than 4% of cars failing. It is a money maker for the dealer period! This whole thing give me a bad taste for Glanzmann. Doug Crompton, Richboro, PA. More

Purchasing my new crosstrek was quick and easy. The sales peoplecwere pleasantvand professional. All my questions were answered and all my phone calls promptly returned peoplecwere pleasantvand professional. All my questions were answered and all my phone calls promptly returned More

Service was quick, thorough, and efficient. Environment and person to person communication was pleasant and relaxing.I really felt valued and respected. Excellent tracking of when your car needs servicing. and person to person communication was pleasant and relaxing.I really felt valued and respected. Excellent tracking of when your car needs servicing. More

Sam was on top of everything: appointment, loaner, and service. I now live far away from the dealership, but I’ve been going there for 30 years and see no reason to change. Highly recommended! service. I now live far away from the dealership, but I’ve been going there for 30 years and see no reason to change. Highly recommended! More

Had a great experience, Liz Gross was so knowledgeable and very patient with us, I will definitely be recommending Glanzmaznn Subaru and Liz to all, and very patient with us, I will definitely be recommending Glanzmaznn Subaru and Liz to all, More

Seemless and easy service visit. Professional and courteous service. Annual state inspection and scheduled oil change. Pricing and communication were great. Thanks very much Glanzmann courteous service. Annual state inspection and scheduled oil change. Pricing and communication were great. Thanks very much Glanzmann More

We are always satisfied at Glanzmann. It’s obvious that customer service is of great importance to the dealership. This is the second outback we purchased there. Washing the car after service is a thoughtf customer service is of great importance to the dealership. This is the second outback we purchased there. Washing the car after service is a thoughtful perk. More