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Glanzmann Subaru

Hatboro, PA

4.6
1,798 Reviews
Glanzmann Subaru, Philadelphia's Premier Subaru Dealership, is located at 1001 S York Rd. in Willow Grove, PA. At Glanzmann, we understand that it's our customers who have kept us in business for over 40 years which is why our dedicated staff is trained to provide 100% customer satisfaction 100% of the time. Our goal is to exceed your expectations both at the time of sale and when servicing throughout your many years of ownership. We promise a fun, easy, no pressure sales process and a quick and convenient service experience. Experience the Glanzmann Difference!
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1001 South York Road

Hatboro, PA

19040

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Showing 1,798 reviews

June 21, 2019

very helpful, dealt promptly with my recall, and inspection Glanzmann Subaru customer since 1996. Always use their service center and very satisfied. They always look to do the right thing for my car. They t More

by Subaru Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Geist
Jun 25, 2019 -

Glanzmann Subaru responded

Subaru Judy, Thank you for your positive review & for being a loyal customer. Best, Jeff Glanzmann, Owner

June 21, 2019

Sales and and finance guy were great but service. My salesman Andrew and the finance guy were great. Good price for my trade in, good experience. Service rep was rude arrogant and uncommunicative. More

by The old man in a Subaru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bancroft
Jun 26, 2019 -

Glanzmann Subaru responded

We are sorry for the way our service advisor left you feeling + To clarify, in order for brakes to be replaced under Subaru’s warranty, they are required to be below the state minimum of 2/32. If your brakes did not meet this requirement, we are not authorized to replace them yet. Sincerely, Jeff Glanzmann, Owner

June 21, 2019

Oil Change at Glanzman Subaru Came in to get an oil change at my dealership Glanzman Subaru. Very accommodating. Prompt and friendly service from associate Tyler who also made reco More

by kwestion19145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Beck
Jun 25, 2019 -

Glanzmann Subaru responded

kwestion19145, Thank you for taking the time to leave us a review. We were more than happy to help you. Thank you for choosing Glanzmann Subaru. Best, Jeff Glanzmann, Owner

June 20, 2019

I have had excellent service from Glanzmann for 23 years. I'm now on my third Subaru, having first purchased a Legacy in 1996. That car, as well as the Legacy that replaced it, was highly reliable, economical More

by Uncle Stu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Taing, Jake Villierme
Jun 25, 2019 -

Glanzmann Subaru responded

Hi Uncle Stu! Thank you so much for being a loyal customer! We greatly appreciate it! We look forward to working with you again in the future. Safe travels. Best, Jeff Glanzmann, Owner

June 19, 2019

Airbag Recall Recently brought my Outback into the service department for replacement of the passenger airbag. Chris was great to work with, loaner was great, exper More

by CAD3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Glanzmann Subaru responded

We were more than happy to help you, CAD3. Thank you for stopping by Glanzmann Subaru! Best, Jeff Glanzmann, Owner

June 18, 2019

Great Service Came in to have my passenger side airbag replaced on a recall, and worked with a rep named Eric Wilson. Despite the fact that their computer system w More

by paulhebron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Glanzmann Subaru responded

Hi paulhebron, Thank you for sharing your feedback & patience. Eric is an excellent employee & we are honored to have him on our team. Thanks for visiting Glanzmann Subaru! Best, Jeff Glanzmann, Owner

June 17, 2019

service for a recall waiting room was very ..comfortable and clean. drinks and snacks were good. didn't have a long wait. Eric Wilson was very helpful. my big question is More

by casino sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Glanzmann Subaru responded

We are happy to hear you had a great experience at Glanzmann Subaru! Thanks for stopping by! Best, Jeff Glanzmann, Owner

June 13, 2019

I had a very pleasant experience I had an appointment for a many factory recall and the staff was very pleasant and professional. I was informed how far along the service was and t More

by Rice
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Glanzmann Subaru responded

Hi Rice, We are happy to hear you had a pleasant experience with us! Thanks for choosing Glanzmann Subaru! Safe travels. Best, Jeff Glanzmann, Owner

June 13, 2019

Repair shop getting better I'd gone to this shop several times and quit going due to difficulty getting someone on the phone and then when I did there was a good bit of attitude More

by subarumom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Glanzmann Subaru responded

subarumom, Thank you for taking the time to tell us about your visit. We look forward to working with you again in the future. Best, Jeff Glanzmann, Owner

June 12, 2019

Good Experience .....This Time Needed a replacement battery ( dead ) in a hurry. Eric Wilson very attentive and had my warranty battery replaced & I was on my way in 1 hour. More

by Fred222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wanda a service phone operator
Jun 14, 2019 -

Glanzmann Subaru responded

Fred222, We are happy to hear Eric was able to help you successfully. He is an outstanding employee & we are honored to have him on our team. Thanks for choosing Glanzmann Subaru! Best, Jeff Glanzmann, Owner

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