Glanzmann Subaru - Service Center

Erin was very knowledgeable and know all the specs of the car..I recommend her. car..I recommend her. More

I was informed that the cost of a new key fab for my crosstrek would be between $500 and $600. This price is ridiculously high in my opinion. Despite buying many Subarus over the years I would hesitate crosstrek would be between $500 and $600. This price is ridiculously high in my opinion. Despite buying many Subarus over the years I would hesitate to buy another. More

My family has now bought 7 Subarus from this dealership. They are friendly, knowledgeable and provide excellent customer service! We also service our cars here and the folks in the service department also c They are friendly, knowledgeable and provide excellent customer service! We also service our cars here and the folks in the service department also can’t be beat! More

Loved the respectful service and the knowledgeable and friendly staff. Andrew made car buying easy and Erin was so helpful with the technology. friendly staff. Andrew made car buying easy and Erin was so helpful with the technology. More

Erin was able to answer all of my questions. She is going to check with me on Friday to see if there’s anything else I need information on She is going to check with me on Friday to see if there’s anything else I need information on More

I had my 2021 Forester in for service and wasn't expecting to purchase another one at this point. However, while there I checked out the 2025 models with Alexander who was knowledgeable and courteo expecting to purchase another one at this point. However, while there I checked out the 2025 models with Alexander who was knowledgeable and courteous. Love the 2025 and bought it! More

We have had the pleasure of purchasing two Subaru vehicles from Glanzmann in two years. From the layout and customer conveniences of their modern showroom, to the welcoming staff and knowledgeable sa vehicles from Glanzmann in two years. From the layout and customer conveniences of their modern showroom, to the welcoming staff and knowledgeable sales people, it has been a joyful experience. Today, we were there for a ‘tech’ visit with Erin Smith for our new Crosstrek. She was knowledgeable, courteous, and thorough. The information Erin shared will enable us to enjoy the vehicle even more. More

Consistently superb service. I have had car maintenance done at Glanzmann Subaru since purchasing my car in 2016. Michael O was my service advisor on a recent visit. He was I have had car maintenance done at Glanzmann Subaru since purchasing my car in 2016. Michael O was my service advisor on a recent visit. He was very courteous and attentive throughout the entire process of getting my car inspected. He went over the multi-point checklist, line by line, explaining the items on the list in non-technical language that I was able to understand. In all the years of getting service at Glanzmann Subaru, I have felt confident in their expertise and reliability. Also, I have never had to wait too long for any service or repairs, but it is never a problem to wait on site because the waiting area is so comfortable and spacious. More

I’ve worked with Chris W a few times now and can confidently say he’s a true professional. Not everything went perfectly smooth every time, but what really matters is how Chris handles situations confidently say he’s a true professional. Not everything went perfectly smooth every time, but what really matters is how Chris handles situations when things aren’t 100% peachy. For instance, I had tires replaced, but the initial balancing wasn’t great. I brought the vehicle back within a week with a rear vibration complaint, and Chris had the rebalancing / road testing done free of charge—no hassle at all. On my next visit, I was back for tires again (yep managed to puncture a newly installed tire within a month 🥹). The check-in process was super quick (Thanks Chris G) and Dana was very straightforward in explaining the repair process. Before I knew it, the car was ready to go! Everything covered by the tire warranty. Thank you all! More

I shouldn't have to be writing this on Christmas Eve, but the incompetence and questionable practices of this dealership compel me to share my experience. I’m knowledgeable about cars, own an advanced OBD2 s the incompetence and questionable practices of this dealership compel me to share my experience. I’m knowledgeable about cars, own an advanced OBD2 scanner, and am an electrical engineer. On 12/09/24, I came in with a crank-no-start issue, believing it was electrical rather than what the code suggested. I showed the service agent the full scan history, which revealed engine, ABS, and transmission fault codes—information not available through a standard OBD2 scan. Despite this, the technician did minimal work and diagnosed the problem as the P0340 code. I trusted the repair and, thinking my car was being fixed, added two additional services (oil flush and injector cleaning) for $1,073.83. I received my car back on 12/10/24, that evening after taking my step-son to a local gym, while we sat in the parking lot and prepared to go home my car failed to start reliably in the cold evening. I returned the next morning, frustrated but understanding. The dealership provided a loaner car on 12/11/24, but the car was not worked on until 12/20/24, when they found two brake lights were out—something I had already observed on 12/11. They claimed the car was fine after replacing the lights and taking a test drive. I picked up the car on 12/23/2024, and the following morning CHRISTMAS EVE morning, as snow came down after I had taken my dogs for a walk at a local park my car failed to start reliably. I find it concerning that after being charged $1,073.83, followed by an additional $38, no real work was done on the car. It’s clear that the technician didn’t take my diagnostic information into account and likely didn’t perform necessary tests, as the car failed to start multiple times within 24 hours of pickup. I’m hoping to hear from a dealership manager for a full refund, as this experience has been both frustrating and ethically questionable as being charged in excess of $1,000 to have the information we provided to be completely disregarded is unbelievably disrespectful . My partner was planning to purchase multiple Subarus in the near future, as she has two teenage boys, but after this experience, we’ll be exploring other options. If the dealership wasn’t willing to address an electrical issue or work on a car over 10 years old, they should have communicated that upfront and provided a referral to a reputable mechanic. I expect to be made whole and will pursue this further. More